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Target protection plan team
https://mail.chicagofanatics.com/viewtopic.php?f=100&t=100302
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Author:  Chus [ Mon May 16, 2016 2:15 pm ]
Post subject:  Target protection plan team

In January 2014, we bought an Element 46" LCD TV from Target. We purchased the three year protection plan for $50. Last Sunday, I turned on the TV, but got nothing but a black screen. I couldn't adjust the volume, pull up menus, or switch inputs. My wife called the 800 number, and they scheduled a tech to come to our house on Wednesday.

Wednesday, the guy shows up, shines a light at the screen, and says the back panel lights are out, and he will rebuild it at their shop.

Friday, my wife gets an email from Target telling us that the TV is fixable, which we already knew. 26 minutes later, she gets another email, stating that the TV cannot be fixed, and we can pick a replacement. We clicked on that link to the replacement TVs, but it was a dead link. She makes another call to the 800 number, and they tell her that they are giving us a Target gift card for $499, even though we only paid $449 for the TV.

Author:  denisdman [ Mon May 16, 2016 2:20 pm ]
Post subject:  Re: Target protection plan team

Please update us when you have that gift card in hand. Impressive if true.

A few years back we purchased an expensive sectional sofa from a local furniture retailer. It was supposed to take eight weeks to get made and delivered. The salesmen said I only needed to put a small amount down and then pay the balance once the sofa was shipped. I didn't want to have to worry about making another payment, so I just paid for the whole thing upfront. Instead of using my debit card, I decided to get the credit on my GM card. Smart choice. Two weeks after I bought the couch, I get a letter in the mail saying I am now a creditor of the furniture store because it filed bankruptcy. I called up MasterCard, and they credited the entire balance to my credit card. I couldn't believe how simple it was.

Author:  Chus [ Mon May 16, 2016 2:21 pm ]
Post subject:  Re: Target protection plan team

denisdman wrote:
Please update us when you have that gift card in hand. Impressive if true.

A few years back we purchased an expensive sectional sofa from a local furniture retailer. It was supposed to take eight weeks to get made and delivered. The salesmen said I only needed to put a small amount down and then pay the balance once the sofa was shipped. I didn't want to have to worry about making another payment, so I just paid for the whole thing upfront. Instead of using my debit card, I decided to get the credit on my GM card. Smart choice. Two weeks after I bought the couch, I get a letter in the mail saying I am now a creditor of the furniture store because it filed bankruptcy. I called up MasterCard, and they credited the entire balance to my credit card. I couldn't believe how simple it was.


They just write it off.

Author:  SomeGuy [ Mon May 16, 2016 2:23 pm ]
Post subject:  Re: Target protection plan team

Image

Author:  Frank Coztansa [ Mon May 16, 2016 2:23 pm ]
Post subject:  Re: Target protection plan team

Write it off what?

Author:  Chus [ Mon May 16, 2016 2:26 pm ]
Post subject:  Re: Target protection plan team

Would you be interested in a refund?

Image

Author:  Frank Coztansa [ Mon May 16, 2016 2:27 pm ]
Post subject:  Re: Target protection plan team

Yeah, you better give me the insurance because I am gonna beat the hell out of this thing...

Author:  Edward Dickman [ Mon May 16, 2016 2:28 pm ]
Post subject:  Re: Target protection plan team

$50 isn't worth dealing with the hassle of a TV going out and getting the free replacement and setting it up.

Stay away from the half assed no name brands and stick with Samsung or Vizio.

Author:  Chus [ Mon May 16, 2016 2:33 pm ]
Post subject:  Re: Target protection plan team

Edward Dickman wrote:
$50 isn't worth dealing with the hassle of a TV going out and getting the free replacement and setting it up.


What hassle? If I didn't get the protection plan, I would be on the hook for a new TV.

Edward Dickman wrote:
Stay away from the half assed no name brands and stick with Samsung or Vizio.


I hear you. We have a 50" LG plasma that is five years old. The picture is awesome, and we have had no problems with it. The new one will be a 50" Vizio smart TV.

Author:  Chus [ Mon May 16, 2016 2:35 pm ]
Post subject:  Re: Target protection plan team

Frank Coztansa wrote:
Yeah, you better give me the insurance because I am gonna beat the hell out of this thing...


Other drivers? Your whole business is based on other drivers. It's a rented car. That's who's driving it, other drivers.

Author:  Regular Reader [ Mon May 16, 2016 2:52 pm ]
Post subject:  Re: Target protection plan team

Chus wrote:
Edward Dickman wrote:
$50 isn't worth dealing with the hassle of a TV going out and getting the free replacement and setting it up.


What hassle? If I didn't get the protection plan, I would be on the hook for a new TV.

Edward Dickman wrote:
Stay away from the half assed no name brands and stick with Samsung or Vizio.


I hear you. We have a 50" LG plasma that is five years old. The picture is awesome, and we have had no problems with it. The new one will be a 50" Vizio smart TV.


I have that tv. Oddest little problems would pop up out of the blue every few months (once it wouldn't power up, another time no picture, sticking volume button) but right when I'd get pissed thinking about the hassle of going to get a new tv (2 mins later), the ghosts would leave the machine. Otherwise, a great tv.

Author:  IMU [ Mon May 16, 2016 4:00 pm ]
Post subject:  Re: Target protection plan team

Edward Dickman wrote:
$50 isn't worth dealing with the hassle of a TV going out and getting the free replacement and setting it up.

Stay away from the half assed no name brands and stick with Samsung or Vizio.

I was with you until you said Vizio. What?

LG
Sharp
Samsung
Sony

Those are the four brands you stick with.

Author:  SomeGuy [ Mon May 16, 2016 4:04 pm ]
Post subject:  Re: Target protection plan team

IMU wrote:
Edward Dickman wrote:
$50 isn't worth dealing with the hassle of a TV going out and getting the free replacement and setting it up.

Stay away from the half assed no name brands and stick with Samsung or Vizio.

I was with you until you said Vizio. What?

LG
Sharp
Samsung
Sony

Those are the four brands you stick with.


Shut the fuck up, douche.

If you know as much about TVs as you do about cars everyone in this thread would do well to ignore your dumbass self.

Now run along, your mommy is calling you for dinner, don't forget to wash up first and to make sure your big B- spelling test is up on the fridge!

Author:  pittmike [ Mon May 16, 2016 4:04 pm ]
Post subject:  Re: Target protection plan team

I have a 60 inch Sony Bravia that is nearly 10 years old. Still going strong. You would have to do a lot of talking to get me to not buy another Sony.

Author:  IMU [ Mon May 16, 2016 4:09 pm ]
Post subject:  Re: Target protection plan team

SomeGuy wrote:
Shut the fuck up, douche.

If you know as much about TVs as you do about cars everyone in this thread would do well to ignore your dumbass self.

Now run along, your mommy is calling you for dinner, don't forget to wash up first and to make sure your big B- spelling test is up on the fridge!

Dude, don't be ashamed of having a tight entertainment budget.

Author:  billypootons [ Mon May 16, 2016 4:14 pm ]
Post subject:  Re: Target protection plan team

IMU wrote:
Edward Dickman wrote:
$50 isn't worth dealing with the hassle of a TV going out and getting the free replacement and setting it up.

Stay away from the half assed no name brands and stick with Samsung or Vizio.

I was with you until you said Vizio. What?

LG
Sharp
Samsung
Sony

Those are the four brands you stick with.


your forgot panasonic, which i would probably buy over the 4 you listed. I too want no part of vizio.

Author:  Darkside [ Mon May 16, 2016 4:16 pm ]
Post subject:  Re: Target protection plan team

Once I got my vizio set up right it's been amazing.
Outstanding picture.
And the sound bar gives great sound too. I could have spent a other 400 on another brand. Glad I did not.

Author:  sjboyd0137 [ Mon May 16, 2016 4:17 pm ]
Post subject:  Re: Target protection plan team

IMU wrote:
Edward Dickman wrote:
$50 isn't worth dealing with the hassle of a TV going out and getting the free replacement and setting it up.

Stay away from the half assed no name brands and stick with Samsung or Vizio.

I was with you until you said Vizio. What?

LG
Sharp
Samsung
Sony

Those are the four brands you stick with.


My Toshiba has been great for the last 7 years.

Author:  denisdman [ Mon May 16, 2016 4:21 pm ]
Post subject:  Re: Target protection plan team

I was skeptical of Vizio, but they seem to be getting decent user reviews. We bought a 4k HD one, and it has been great. I will say it is a bit tricky getting the color settings the way you want them.

Author:  Darkside [ Mon May 16, 2016 4:29 pm ]
Post subject:  Re: Target protection plan team

denisdman wrote:
I was skeptical of Vizio, but they seem to be getting decent user reviews. We bought a 4k HD one, and it has been great. I will say it is a bit tricky getting the color settings the way you want them.

Yeah it is. The Xbox one calibration tool works wonders.

Author:  IkeSouth [ Mon May 16, 2016 4:42 pm ]
Post subject:  Re: Target protection plan team

Chus wrote:
In January 2014, we bought an Element 46" LCD TV from Target. We purchased the three year protection plan for $50. Last Sunday, I turned on the TV, but got nothing but a black screen. I couldn't adjust the volume, pull up menus, or switch inputs. My wife called the 800 number, and they scheduled a tech to come to our house on Wednesday.

Wednesday, the guy shows up, shines a light at the screen, and says the back panel lights are out, and he will rebuild it at their shop.

Friday, my wife gets an email from Target telling us that the TV is fixable, which we already knew. 26 minutes later, she gets another email, stating that the TV cannot be fixed, and we can pick a replacement. We clicked on that link to the replacement TVs, but it was a dead link. She makes another call to the 800 number, and they tell her that they are giving us a Target gift card for $499, even though we only paid $449 for the TV.


the power supply was bad... specifically the backlight inverter. but since those 'repair' guys are just board swappers and cannot diagnose to a component level, they were going to just replace the power supply. problem was they cant find a replacement since element isn't a 1st tier brand, meaning their models are simply made from leftover components from production runs of other brands... and there isn't any extra components to be sourced.

when you buy flagship models, its usually very easy to source parts because the manufacturers make extra components just so they can service the units when they need repair. that is a big reason why the flagship models cost more.

it was actually smart to buy the protection plan when buying a crappy model tv. with a flagship model, not so much.

Author:  IkeSouth [ Mon May 16, 2016 4:44 pm ]
Post subject:  Re: Target protection plan team

denisdman wrote:
I was skeptical of Vizio, but they seem to be getting decent user reviews. We bought a 4k HD one, and it has been great. I will say it is a bit tricky getting the color settings the way you want them.


vizio is designed in the US. made overseas to US specs. they make solid tv's, especially the M series.

Author:  jimmypasta [ Mon May 16, 2016 4:52 pm ]
Post subject:  Re: Target protection plan team

I have a 10 year old and a 4 year old Westinghouse....no issues with either and great pictures on both.

Author:  Edward Dickman [ Mon May 16, 2016 6:52 pm ]
Post subject:  Re: Target protection plan team

jimmypasta wrote:
I have a 10 year old and a 4 year old Westinghouse....no issues with either and great pictures on both.


I figured you to be a Zenith or Quasar guy.

Author:  SomeGuy [ Mon May 16, 2016 7:23 pm ]
Post subject:  Re: Target protection plan team

IkeSouth wrote:
Chus wrote:
In January 2014, we bought an Element 46" LCD TV from Target. We purchased the three year protection plan for $50. Last Sunday, I turned on the TV, but got nothing but a black screen. I couldn't adjust the volume, pull up menus, or switch inputs. My wife called the 800 number, and they scheduled a tech to come to our house on Wednesday.

Wednesday, the guy shows up, shines a light at the screen, and says the back panel lights are out, and he will rebuild it at their shop.

Friday, my wife gets an email from Target telling us that the TV is fixable, which we already knew. 26 minutes later, she gets another email, stating that the TV cannot be fixed, and we can pick a replacement. We clicked on that link to the replacement TVs, but it was a dead link. She makes another call to the 800 number, and they tell her that they are giving us a Target gift card for $499, even though we only paid $449 for the TV.


the power supply was bad... specifically the backlight inverter. but since those 'repair' guys are just board swappers and cannot diagnose to a component level, they were going to just replace the power supply. problem was they cant find a replacement since element isn't a 1st tier brand, meaning their models are simply made from leftover components from production runs of other brands... and there isn't any extra components to be sourced.

when you buy flagship models, its usually very easy to source parts because the manufacturers make extra components just so they can service the units when they need repair. that is a big reason why the flagship models cost more.

it was actually smart to buy the protection plan when buying a crappy model tv. with a flagship model, not so much.


Great points, Ike. Off- label brands (or whatever you want to call them) are glorified Black Friday models. If you need a cheap TV they are there for the taking but it can be a roll of the dice.

But, even with those top echelon brands you can sometimes (depending on price/model level) still get stuck playing the Panel Lottery.

Author:  Scooter [ Mon May 16, 2016 7:23 pm ]
Post subject:  Re: Target protection plan team

I have an Emerson 46 inch. Bought it six years ago. Thought it had the best picture compared to all the rest. I was leaning LG or Visio but this had a better picture. Had doubts about the brand because I had cheap Emerson products in my youth and they were pure shit. I had an old girlfriend I called Emerson (Emersome big titties.) This has been a great television. Never an issue and picture is still fantastic.

Author:  SomeGuy [ Mon May 16, 2016 7:25 pm ]
Post subject:  Re: Target protection plan team

Scooter wrote:
I have an Emerson 46 inch. Bought it six years ago. Thought it had the best picture compared to all the rest. I was leaning LG or Visio but this had a better picture. Had doubts about the brand because I had cheap Emerson products in my youth and they were pure shit. I had an old girlfriend I called Emerson (Emersome big titties.) This has been a great television. Never an issue and picture is still fantastic.


You can do real good, picture wise, with bottom level stuff...a lot of it depends on where the panels etc are sourced from.

Author:  Chus [ Mon May 16, 2016 7:58 pm ]
Post subject:  Re: Target protection plan team

Edward Dickman wrote:
jimmypasta wrote:
I have a 10 year old and a 4 year old Westinghouse....no issues with either and great pictures on both.


I figured you to be a Zenith or Quasar guy.


Image

Author:  Frank Coztansa [ Mon May 16, 2016 8:08 pm ]
Post subject:  Re: Target protection plan team

it's got sony guts!

Author:  Scooter [ Mon May 16, 2016 8:13 pm ]
Post subject:  Re: Target protection plan team

SomeGuy wrote:
Scooter wrote:
I have an Emerson 46 inch. Bought it six years ago. Thought it had the best picture compared to all the rest. I was leaning LG or Visio but this had a better picture. Had doubts about the brand because I had cheap Emerson products in my youth and they were pure shit. I had an old girlfriend I called Emerson (Emersome big titties.) This has been a great television. Never an issue and picture is still fantastic.


You can do real good, picture wise, with bottom level stuff...a lot of it depends on where the panels etc are sourced from.

I have been real pleased with it. Would buy another but you are correct all depends on what goes inside the unit and those sources change on a daily basis on low end units. I have looked at other Emerson HDTVs but they do not have the picture quality as my old one does.

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