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tv but no internet
https://mail.chicagofanatics.com/viewtopic.php?f=47&t=74059		 Page 1 of 1
Author:  conns7901 [ Sun Oct 14, 2012 10:38 pm ]
Post subject:  tv but no internet
I have comcast. Tv Haha worked fine all day but internet keeps goin in and out.the modem light keeps going in and out on my router. After the fourth time of this happening it stopped working altogether. Says limited connection but no internet.
Author:  conns7901 [ Sun Oct 14, 2012 10:49 pm ]
Post subject:  Re: tv but no internet
Keeps saying need new ip settings on computer. When i click the button to best the adapter important getting the message. Does not have valid ip address.
Author:  Chus [ Sun Oct 14, 2012 11:05 pm ]
Post subject:  Re: tv but no internet
It's probably a crappy modem. We have had five or six of them replaced in eight years.
Author:  conns7901 [ Sun Oct 14, 2012 11:17 pm ]
Post subject:  Re: tv but no internet
I went put an caught a new one. The modem light is now blue on the router bit still can't connect to the internet. Keeps saying invalid ip. But won't auto fix.
Author:  conns7901 [ Sun Oct 14, 2012 11:22 pm ]
Post subject:  Re: tv but no internet
Do i have to let coast know i bought a new modem? Tried calling but due to all the outages there not answering
Author:  conns7901 [ Mon Oct 15, 2012 8:06 am ]
Post subject:  Re: tv but no internet
Q.Bovifs wrote:
You definitely have to have them turn your modem on.

This is routine problem with Comcast, and you are better off shopping around for a new provider.


Even if I bought it through the store and not through them? If so, Ill have my wife try calling today since I wont be home til 9pm tonight. That should be comical.
Author:  conns7901 [ Mon Oct 15, 2012 2:05 pm ]
Post subject:  Re: tv but no internet
immessedup17 wrote:
conns7901 wrote:
Do i have to let coast know i bought a new modem? Tried calling but due to all the outages there not answering

They need your modem's MAC address.

Comcast is still the best cable provider around - despite their occasional issues and pricing. Also make sure you have the correct DNS settings when you call Comcast giving them your new MAC address. They can also test connection from their end to make sure the internet is getting to the modem properly. If they can verify that is correct, than it might be a router issue.

To check that, once your new modem is hooked up and Comcast has it registered - connect the modem directly to a PC and test internet.


Thanks. Ill try calling tonight when I get home. Hopefully I can get through since it will probably be after 9.
Author:  conns7901 [ Mon Oct 15, 2012 2:07 pm ]
Post subject:  Re: tv but no internet
Q.Bovifs wrote:
conns7901 wrote:
Q.Bovifs wrote:
You definitely have to have them turn your modem on.

This is routine problem with Comcast, and you are better off shopping around for a new provider.


Even if I bought it through the store and not through them? If so, Ill have my wife try calling today since I wont be home til 9pm tonight. That should be comical.

It is not your modem, though. It is their service. The fact that the TV signal comes in and the internet signal is not means nothing.

Switch providers. You're probably better off getting a thumb drive internet hub that you can take anywhere.

Very common (and recurring) problem: http://answers.yahoo.com/question/index ... 242AAGkL3s


Ive though of switching but i'm on an apartment lease and until now have had few problems with them.
Author:  conns7901 [ Mon Oct 15, 2012 10:38 pm ]
Post subject:  Re: tv but no internet
Q.Bovifs wrote:
It's not your modem. I've had the same problem numerous times. Keep the receipt.


Called got it working for an hour, went out again for twenty minutes, got it working again for now. What is a good service provider? Im not a gamer and and need minimal speed. I cant take this anymore. Fuck Comcast
Author:  Hawkeye Vince [ Tue Oct 16, 2012 7:11 pm ]
Post subject:  Re: tv but no internet
Q.Bovifs wrote:
.

AT&T would probably have the lowest price, but I think they are DSL. They also have thumbhubs though.

I have their DSL and it works just fine - never an issue.
Author:  conns7901 [ Thu Oct 18, 2012 2:27 pm ]
Post subject:  Re: tv but no internet
Canceled comcast and went with ATAT. When I called to cancel Comcast guy simply said, "There service sucks and you will be back with us within the year."
Author:  spmack [ Thu Oct 18, 2012 2:37 pm ]
Post subject:  Re: tv but no internet
conns7901 wrote:
Canceled comcast and went with ATAT. When I called to cancel Comcast guy simply said, "There service sucks and you will be back with us within the year."

They didn't try to retain you?
Author:  Phil McCracken [ Thu Oct 18, 2012 3:25 pm ]
Post subject:  Re: tv but no internet
immessedup17 wrote:
conns7901 wrote:
Canceled comcast and went with ATAT. When I called to cancel Comcast guy simply said, "There service sucks and you will be back with us within the year."

And I don't doubt him.

Their speeds and up-time don't compare to Comcast. Again - for all Comcast's issues, they are still the best cable provider.

The grass is not greener, in other words.

We had At&T for 2 years at my last apt and it was a nightmare. Service drops constantly. I think they had to come out and replace the router 3 or 4 times. Went back to Comcast at the new place so far 5 months in not one issue. AT&T blows.
Author:  Hawg Ass [ Thu Oct 18, 2012 3:28 pm ]
Post subject:  Re: tv but no internet
I have never had 1 problem with AT&T in 3 years.
Author:  Hank Scorpio [ Thu Oct 18, 2012 4:21 pm ]
Post subject:  Re: tv but no internet
I had one major issue with AT&T in 4 years. They bent over backwards to correct the issue and gave me free premium channels for 6 months. They work hard to retain your business. When I had Comcast I was calling them once a month with problems and when I finally told them I was going to cancel they basically said 'meh'. Fuck Comcast.
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