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| TVG https://mail.chicagofanatics.com/viewtopic.php?f=75&t=100234 |
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| Author: | bigfan [ Sun May 08, 2016 11:39 am ] |
| Post subject: | TVG |
Website for betting horses, couldnt handle the traffic yesterday and crashed. Thats like a bar in Beverly being closed on St Patricks day! “At TVG, we know how important it is to provide a great experience to our wagering account holders, not only on the first Saturday in May, but every day. Today, plain and simple, we let many of you down, and we're sorry. “We build our products to handle enormous amounts of volume and have committed significant time and resources to accommodate a growing customer base. This year in particular, we took unprecedented measures to ensure a great experience for our customers. Regretfully, due to human error, we introduced today's problem during a final readiness check. This won't happen again. “We understand you have a choice as to where you bet and we thank you for playing with us. I promise you that over the coming days and months we will do everything in our power to earn back your trust and to ensure our systems are ready for the exciting Spring and Summer racing season. We will continue to update you on our progress. “I sincerely thank you for being a TVG customer.” The failure by TVG contributed to wagers on the 2016 Kentucky Derby declining by 10 percent. Churchill Downs officials reported $124.7 million was wagered on the race, down from a record $137.9 million in 2015. It was lowest amount wagered on the Kentucky Derby since 2011. |
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| Author: | ZephMarshack [ Sun May 08, 2016 11:49 am ] |
| Post subject: | Re: TVG |
I at least give them credit for admitting their own incompetence. I've been screwed over on ticket sites way too many times that blamed "hackers" when it was clear they couldn't simply handle the traffic. |
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| Author: | leashyourkids [ Sun May 08, 2016 11:54 am ] |
| Post subject: | Re: TVG |
ZephMarshack wrote: I at least give them credit for admitting their own incompetence. I've been screwed over on ticket sites way too many times that blamed "hackers" when it was clear they couldn't simply handle the traffic. Agreed. Bad planning on their part, but I wish more businesses, people, politicians, athletes, organizations, etc. woulf just own up to their mistakes. It makes me more likely to do business with them in the future, personally. |
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| Author: | a retard [ Fri May 13, 2016 9:51 am ] |
| Post subject: | Re: TVG |
I used Twin Spires mobile site all day Saturday. The only time I saw it get hung up was at the check-your-balance area after the race was over. |
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