| Chicago Fanatics Message Board https://mail.chicagofanatics.com/ |
|
| And the award for worst cust. service ever goes to https://mail.chicagofanatics.com/viewtopic.php?f=75&t=129646 |
Page 1 of 2 |
| Author: | Darkside [ Tue Mar 28, 2023 5:49 pm ] |
| Post subject: | And the award for worst cust. service ever goes to |
Comcast! I've had Comcast for longer than I care to admit. A couple years ago I wanted to change some things on my router to allow upnp and apparently I wasn't allowed to do that so I clicked on the link for chat. I get 502 Bad Gateway. So I call, and long story shot I couldn't speak to anything other than some weird AI that makes fake typing sounds and just wants me to texts with a link to walk me thru the changes. 502 Bad Gateway on that link. Infigured it out on my own so fuck it. Didn't think about it for years. So they sent me a text a week ago saying they'd be upgrading in my area. Today at 8a I get a text saying they'd be starting and there would be some brief outages. It was out still at 5 when I got a text saying everything should be back up, text 1 for it's up text 2 for its not. I text 2. Not up. The reply I got said "I'm not sure about that, click this link for troubleshooting" click the link... 502 Bad Gateway. I call, the robot wants to text me a troubleshooting template. 502 Bad Gateway. Robot tells me she's gonna hang up unless I need more. I say it's not working. Fake typing. They say there's an outage in your area and speaking to a live rep wouldn't fix it faster and hung up. |
|
| Author: | Nardi [ Tue Mar 28, 2023 5:59 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Go tankless or move or die in a fire. |
|
| Author: | Darkside [ Tue Mar 28, 2023 6:01 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Nardi wrote: Go tankless or move or go die in a fire. You work for Comcast? |
|
| Author: | Nardi [ Tue Mar 28, 2023 6:02 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Darkside wrote: Nardi wrote: Go tankless or move or go die in a fire. You work for Comcast? For 37 years and 83 days. |
|
| Author: | Darkside [ Tue Mar 28, 2023 6:03 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Nardi wrote: Darkside wrote: Nardi wrote: Go tankless or move or go die in a fire. You work for Comcast? For 37 years and 83 days. Impressive. Have you ever solved a problem in that time? |
|
| Author: | Nardi [ Tue Mar 28, 2023 6:07 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Darkside wrote: Nardi wrote: Darkside wrote: Nardi wrote: Go tankless or move or go die in a fire. You work for Comcast? For 37 years and 83 days. Impressive. Have you ever solved a problem in that time? The problem is DRUMPF! |
|
| Author: | Darkside [ Tue Mar 28, 2023 6:07 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Nardi wrote: Darkside wrote: Nardi wrote: Darkside wrote: Nardi wrote: Go tankless or move or go die in a fire. You work for Comcast? For 37 years and 83 days. Impressive. Have you ever solved a problem in that time? The problem is DRUMPF! So... no. |
|
| Author: | Nardi [ Tue Mar 28, 2023 6:10 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Just asking a question |
|
| Author: | Hussra [ Tue Mar 28, 2023 6:14 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
|
|
|
| Author: | Caller Bob [ Tue Mar 28, 2023 6:17 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Just call and say you want to cancel service, that will get you a live operator |
|
| Author: | OscarTangoEcho [ Tue Mar 28, 2023 6:30 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
I was hired by a Canadian company out of school doing video production. That company became TCI and that company eventually turned into Comcast. I was tasked with creating a training video for the cable installers, circa 1985...we asked the manager of that department to sit with us to help develop a script...he wouldn't have anything to do with it, so he told us to just go out and shoot Installer X, because he was the guy training all the installers...and than he would sit with us and edit it later... As were editing, the manager realized the guy who had been training everyone was a complete fuck up and did nothing right  
|
|
| Author: | Nas [ Tue Mar 28, 2023 6:39 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
I hate having to talk to them about anything. I got the aggressive robot a few years ago because I was trying to call about them gouging me an extra $100 for data overages during covid. |
|
| Author: | a retard [ Tue Mar 28, 2023 6:44 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
My Quicken file goes back to January of 1995. I have about 2 1/2 years of monthly payments to TCI, the first one $20.95 and the last one $29.34
|
|
| Author: | Nas [ Tue Mar 28, 2023 6:48 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Years ago, I gave the cable man $100 for every channel. My cable bill was less than $10 a month. Then they went with the digital crap, and my bill ended up being well over $100. |
|
| Author: | a retard [ Tue Mar 28, 2023 7:02 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
When I started with Dish in 2010 it was $62.99. I finally pulled the plug in June of 2020 when it got to be $124.04. Of course they offered me all kinds of deals to stay but I declined and went with You Tube TV. $64.99 and I couldn't be happier. Especially because we split time between Illinois and Wisconsin it is nice not paying for 2 tv services. Although YouTube just did announce a price increase 
|
|
| Author: | This Ends in Antioch [ Tue Mar 28, 2023 7:17 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Darkside wrote: Comcast! I've had Comcast for longer than I care to admit. A couple years ago I wanted to change some things on my router to allow upnp and apparently I wasn't allowed to do that so I clicked on the link for chat. I get 502 Bad Gateway. So I call, and long story shot I couldn't speak to anything other than some weird AI that makes fake typing sounds and just wants me to texts with a link to walk me thru the changes. 502 Bad Gateway on that link. Infigured it out on my own so fuck it. Didn't think about it for years. So they sent me a text a week ago saying they'd be upgrading in my area. Today at 8a I get a text saying they'd be starting and there would be some brief outages. It was out still at 5 when I got a text saying everything should be back up, text 1 for it's up text 2 for its not. I text 2. Not up. The reply I got said "I'm not sure about that, click this link for troubleshooting" click the link... 502 Bad Gateway. I call, the robot wants to text me a troubleshooting template. 502 Bad Gateway. Robot tells me she's gonna hang up unless I need more. I say it's not working. Fake typing. They say there's an outage in your area and speaking to a live rep wouldn't fix it faster and hung up. Did you try unplugging it and plugging it back in? |
|
| Author: | Darkside [ Tue Mar 28, 2023 7:23 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
This Ends in Antioch wrote: Darkside wrote: Comcast! I've had Comcast for longer than I care to admit. A couple years ago I wanted to change some things on my router to allow upnp and apparently I wasn't allowed to do that so I clicked on the link for chat. I get 502 Bad Gateway. So I call, and long story shot I couldn't speak to anything other than some weird AI that makes fake typing sounds and just wants me to texts with a link to walk me thru the changes. 502 Bad Gateway on that link. Infigured it out on my own so fuck it. Didn't think about it for years. So they sent me a text a week ago saying they'd be upgrading in my area. Today at 8a I get a text saying they'd be starting and there would be some brief outages. It was out still at 5 when I got a text saying everything should be back up, text 1 for it's up text 2 for its not. I text 2. Not up. The reply I got said "I'm not sure about that, click this link for troubleshooting" click the link... 502 Bad Gateway. I call, the robot wants to text me a troubleshooting template. 502 Bad Gateway. Robot tells me she's gonna hang up unless I need more. I say it's not working. Fake typing. They say there's an outage in your area and speaking to a live rep wouldn't fix it faster and hung up. Did you try unplugging it and plugging it back in? No you think that would help? |
|
| Author: | Douchebag [ Tue Mar 28, 2023 7:41 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Go to one of their stores and talk to a non-foreign human being. You'll thank me later. |
|
| Author: | Seacrest [ Tue Mar 28, 2023 7:59 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Darkside wrote: This Ends in Antioch wrote: Darkside wrote: Comcast! I've had Comcast for longer than I care to admit. A couple years ago I wanted to change some things on my router to allow upnp and apparently I wasn't allowed to do that so I clicked on the link for chat. I get 502 Bad Gateway. So I call, and long story shot I couldn't speak to anything other than some weird AI that makes fake typing sounds and just wants me to texts with a link to walk me thru the changes. 502 Bad Gateway on that link. Infigured it out on my own so fuck it. Didn't think about it for years. So they sent me a text a week ago saying they'd be upgrading in my area. Today at 8a I get a text saying they'd be starting and there would be some brief outages. It was out still at 5 when I got a text saying everything should be back up, text 1 for it's up text 2 for its not. I text 2. Not up. The reply I got said "I'm not sure about that, click this link for troubleshooting" click the link... 502 Bad Gateway. I call, the robot wants to text me a troubleshooting template. 502 Bad Gateway. Robot tells me she's gonna hang up unless I need more. I say it's not working. Fake typing. They say there's an outage in your area and speaking to a live rep wouldn't fix it faster and hung up. Did you try unplugging it and plugging it back in? No you think that would help? It might |
|
| Author: | Darkside [ Tue Mar 28, 2023 8:18 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Seacrest wrote: Darkside wrote: This Ends in Antioch wrote: Darkside wrote: Comcast! I've had Comcast for longer than I care to admit. A couple years ago I wanted to change some things on my router to allow upnp and apparently I wasn't allowed to do that so I clicked on the link for chat. I get 502 Bad Gateway. So I call, and long story shot I couldn't speak to anything other than some weird AI that makes fake typing sounds and just wants me to texts with a link to walk me thru the changes. 502 Bad Gateway on that link. Infigured it out on my own so fuck it. Didn't think about it for years. So they sent me a text a week ago saying they'd be upgrading in my area. Today at 8a I get a text saying they'd be starting and there would be some brief outages. It was out still at 5 when I got a text saying everything should be back up, text 1 for it's up text 2 for its not. I text 2. Not up. The reply I got said "I'm not sure about that, click this link for troubleshooting" click the link... 502 Bad Gateway. I call, the robot wants to text me a troubleshooting template. 502 Bad Gateway. Robot tells me she's gonna hang up unless I need more. I say it's not working. Fake typing. They say there's an outage in your area and speaking to a live rep wouldn't fix it faster and hung up. Did you try unplugging it and plugging it back in? No you think that would help? It might Of course I reset the gateway. Reset it by power cycling and reset it with the command in the gateway admin menu itself. I also changed the oil and filter. |
|
| Author: | Douchebag [ Tue Mar 28, 2023 8:21 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Darkside wrote: Seacrest wrote: Darkside wrote: This Ends in Antioch wrote: Darkside wrote: Comcast! I've had Comcast for longer than I care to admit. A couple years ago I wanted to change some things on my router to allow upnp and apparently I wasn't allowed to do that so I clicked on the link for chat. I get 502 Bad Gateway. So I call, and long story shot I couldn't speak to anything other than some weird AI that makes fake typing sounds and just wants me to texts with a link to walk me thru the changes. 502 Bad Gateway on that link. Infigured it out on my own so fuck it. Didn't think about it for years. So they sent me a text a week ago saying they'd be upgrading in my area. Today at 8a I get a text saying they'd be starting and there would be some brief outages. It was out still at 5 when I got a text saying everything should be back up, text 1 for it's up text 2 for its not. I text 2. Not up. The reply I got said "I'm not sure about that, click this link for troubleshooting" click the link... 502 Bad Gateway. I call, the robot wants to text me a troubleshooting template. 502 Bad Gateway. Robot tells me she's gonna hang up unless I need more. I say it's not working. Fake typing. They say there's an outage in your area and speaking to a live rep wouldn't fix it faster and hung up. Did you try unplugging it and plugging it back in? No you think that would help? It might Of course I reset the gateway. Reset it by power cycling and reset it with the command in the gateway admin menu itself. I also changed the oil and filter. Did you check the Johnson Rod? |
|
| Author: | Darkside [ Tue Mar 28, 2023 8:22 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Douchebag wrote: Darkside wrote: Seacrest wrote: Darkside wrote: This Ends in Antioch wrote: Darkside wrote: Comcast! I've had Comcast for longer than I care to admit. A couple years ago I wanted to change some things on my router to allow upnp and apparently I wasn't allowed to do that so I clicked on the link for chat. I get 502 Bad Gateway. So I call, and long story shot I couldn't speak to anything other than some weird AI that makes fake typing sounds and just wants me to texts with a link to walk me thru the changes. 502 Bad Gateway on that link. Infigured it out on my own so fuck it. Didn't think about it for years. So they sent me a text a week ago saying they'd be upgrading in my area. Today at 8a I get a text saying they'd be starting and there would be some brief outages. It was out still at 5 when I got a text saying everything should be back up, text 1 for it's up text 2 for its not. I text 2. Not up. The reply I got said "I'm not sure about that, click this link for troubleshooting" click the link... 502 Bad Gateway. I call, the robot wants to text me a troubleshooting template. 502 Bad Gateway. Robot tells me she's gonna hang up unless I need more. I say it's not working. Fake typing. They say there's an outage in your area and speaking to a live rep wouldn't fix it faster and hung up. Did you try unplugging it and plugging it back in? No you think that would help? It might Of course I reset the gateway. Reset it by power cycling and reset it with the command in the gateway admin menu itself. I also changed the oil and filter. Did you check the Johnson Rod? Circumcised. |
|
| Author: | This Ends in Antioch [ Tue Mar 28, 2023 8:22 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Darkside wrote: Seacrest wrote: Darkside wrote: This Ends in Antioch wrote: Darkside wrote: Comcast! I've had Comcast for longer than I care to admit. A couple years ago I wanted to change some things on my router to allow upnp and apparently I wasn't allowed to do that so I clicked on the link for chat. I get 502 Bad Gateway. So I call, and long story shot I couldn't speak to anything other than some weird AI that makes fake typing sounds and just wants me to texts with a link to walk me thru the changes. 502 Bad Gateway on that link. Infigured it out on my own so fuck it. Didn't think about it for years. So they sent me a text a week ago saying they'd be upgrading in my area. Today at 8a I get a text saying they'd be starting and there would be some brief outages. It was out still at 5 when I got a text saying everything should be back up, text 1 for it's up text 2 for its not. I text 2. Not up. The reply I got said "I'm not sure about that, click this link for troubleshooting" click the link... 502 Bad Gateway. I call, the robot wants to text me a troubleshooting template. 502 Bad Gateway. Robot tells me she's gonna hang up unless I need more. I say it's not working. Fake typing. They say there's an outage in your area and speaking to a live rep wouldn't fix it faster and hung up. Did you try unplugging it and plugging it back in? No you think that would help? It might Of course I reset the gateway. Reset it by power cycling and reset it with the command in the gateway admin menu itself. I also changed the oil and filter. Maybe try it again. |
|
| Author: | Darkside [ Tue Mar 28, 2023 8:23 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
This Ends in Antioch wrote: Darkside wrote: Seacrest wrote: Darkside wrote: This Ends in Antioch wrote: Darkside wrote: Comcast! I've had Comcast for longer than I care to admit. A couple years ago I wanted to change some things on my router to allow upnp and apparently I wasn't allowed to do that so I clicked on the link for chat. I get 502 Bad Gateway. So I call, and long story shot I couldn't speak to anything other than some weird AI that makes fake typing sounds and just wants me to texts with a link to walk me thru the changes. 502 Bad Gateway on that link. Infigured it out on my own so fuck it. Didn't think about it for years. So they sent me a text a week ago saying they'd be upgrading in my area. Today at 8a I get a text saying they'd be starting and there would be some brief outages. It was out still at 5 when I got a text saying everything should be back up, text 1 for it's up text 2 for its not. I text 2. Not up. The reply I got said "I'm not sure about that, click this link for troubleshooting" click the link... 502 Bad Gateway. I call, the robot wants to text me a troubleshooting template. 502 Bad Gateway. Robot tells me she's gonna hang up unless I need more. I say it's not working. Fake typing. They say there's an outage in your area and speaking to a live rep wouldn't fix it faster and hung up. Did you try unplugging it and plugging it back in? No you think that would help? It might Of course I reset the gateway. Reset it by power cycling and reset it with the command in the gateway admin menu itself. I also changed the oil and filter. Maybe try it again. Still circumcised (do they grow back??) |
|
| Author: | Zippy-The-Pinhead [ Tue Mar 28, 2023 8:54 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
They have cable out there? Jeez, next thing you know they'll have indoor plumbing. |
|
| Author: | W_Z [ Tue Mar 28, 2023 9:18 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
Douchebag wrote: Go to one of their stores and talk to a non-foreign human being. You'll thank me later. This. We have one about 15 min away and it’s really, as the kids say, a game changer. |
|
| Author: | Spaulding [ Tue Mar 28, 2023 9:29 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
a retard wrote: When I started with Dish in 2010 it was $62.99. I finally pulled the plug in June of 2020 when it got to be $124.04. Of course they offered me all kinds of deals to stay but I declined and went with You Tube TV. $64.99 and I couldn't be happier. Especially because we split time between Illinois and Wisconsin it is nice not paying for 2 tv services. Although YouTube just did announce a price increase We have YouTube too. The other similar providers cost about the same. Hulu and something else I'd never heard of. I never had cable growing up. I hope we go back to that someday. |
|
| Author: | Hussra [ Tue Mar 28, 2023 9:53 pm ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
|
|
| Author: | W_Z [ Wed Mar 29, 2023 7:09 am ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
depending on what you want to watch, eventually people will again be paying cable-like prices because the streaming services change their lineups and ditch stuff that gets picked up by other streaming services. in cable world, a run of "step by step" or "family ties" or "barney miller" might run on TruTV or MeTV or something for a while, then get ditched and find its way on Ion or COZI. in the streaming world, you're paying for Hulu while it carries that. then they ditch it, and it winds up on Prime or Paramount+. cable works best for me, but my bill is over $230 a month and i don't have HBO, or any premium channels. it was about $200, but xfinity finds ways to keep upping my bill little by little. the garbled customer service reps don't help at all. hence, gotta go to the store. |
|
| Author: | Frank Coztansa [ Wed Mar 29, 2023 9:39 am ] |
| Post subject: | Re: And the award for worst cust. service ever goes to |
BLUEHOST?? |
|
| Page 1 of 2 | All times are UTC - 6 hours [ DST ] |
| Powered by phpBB® Forum Software © phpBB Group https://www.phpbb.com/ |
|