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Moron at my job https://mail.chicagofanatics.com/viewtopic.php?f=75&t=28023 |
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Author: | Darkside [ Tue Dec 30, 2008 3:39 pm ] |
Post subject: | Moron at my job |
I get work orders from care reps who answer the phones. Actually, they're technicians. Level one technicians. Here is some samples of the work orders I received from one particular rep, verbatim, redacted phone numbers and names: Quote: Station [redacted] when a secant call comes in on her 1st line it never goes to v-mail and when she has some one on her 1st line she can make a call out on her secant line but she never gets a dial tone. Quote: [redacted] called and said he did not won't the ANI going out on station [redacted]. Quote: [redacted] called and said that they can call 312-xxx-yyyy on there sell phones but can not call from there IP phones. Quote: Customer called and said she had several phones that can not dial there v-mil or Lon distance. Station W, X, Y, and Z so for Quote: [redacted] called and said that if any one calls the receptionist that the get the recording that we are closed dew to icy conditions recording. These work orders are printed up and included in the customer invoice each month. They see this. We're told to be courteous, professional, and accurate when recording work orders because they come back once in a while much later for legal review (see XYZ Corportation douchebag thread). Customers see this and think we're dumbasses or something. |
Author: | The Original Kid Cairo [ Tue Dec 30, 2008 3:47 pm ] |
Post subject: | Re: Moron at my job |
Any adult who can't spell at even a first grade level is an embarrassment to literacy. Americans lack even the fundamental spelling skills nowadays. It's ridiculous. Unfortunately, I think it's a losing battle. I've seen people who have spent more years in school than I've been alive who don't even know the difference between there, their, and they're. It bothers me. Those people should be mocked, beaten unmercifully, and mocked some more. And don't get me started on the misuse of apostrophe's again. |
Author: | Johnny Chimpo [ Tue Dec 30, 2008 3:58 pm ] |
Post subject: | Re: Moron at my job |
The Original Kid Cairo wrote: And don't get me started on the misuse of apostrophe's again. Or the misuse of personal pronouns. Darkside, that db needs remedial English lessons. |
Author: | WestmontMike [ Tue Dec 30, 2008 4:00 pm ] |
Post subject: | Re: Moron at my job |
Darkside wrote: Customers see this and think we're dumbasses or something. They're right. |
Author: | Douchebag [ Tue Dec 30, 2008 4:01 pm ] |
Post subject: | Re: Moron at my job |
I think Grammar Police's head just exploded. |
Author: | The Original Kid Cairo [ Tue Dec 30, 2008 4:11 pm ] |
Post subject: | Re: Moron at my job |
I could even give the benefit of the doubt if a person is typing fast and they make a mistake. We've all done that. But these guys seem to really not be able to spell words like "second" or tell the difference between "cell" and "sell" or "do" and "dew." Truly moronic on all levels and again, the guy deserves a beating. |
Author: | Darkside [ Tue Dec 30, 2008 4:15 pm ] |
Post subject: | Re: Moron at my job |
The Original Kid Cairo wrote: I could even give the benefit of the doubt if a person is typing fast and they make a mistake. We've all done that. But these guys seem to really not be able to spell words like "second" or tell the difference between "cell" and "sell" or "do" and "dew." Truly moronic on all levels and again, the guy deserves a beating. I had one customer refuse to talk to "that rube" and strictly emails requests/troubles into another service department. |
Author: | The Original Kid Cairo [ Tue Dec 30, 2008 4:17 pm ] |
Post subject: | Re: Moron at my job |
Darkside wrote: I had one customer refuse to talk to "that rube" and strictly emails requests/troubles into another service department. See, when you have even one guy on your team like that, it makes everybody else guilty by association. |
Author: | Ugueth Will Shiv You [ Tue Dec 30, 2008 4:34 pm ] |
Post subject: | Re: Moron at my job |
We have a database at work where all of our phone call documentation is entered for the exact same reasons Darkside's company does. The grammar and spelling is priceless. Especially from management. |
Author: | My Coach Vinny [ Tue Dec 30, 2008 4:35 pm ] |
Post subject: | Re: Moron at my job |
I secant this nomination by slamming my sextant into a hypotenuse. |
Author: | Dr. Kenneth Noisewater [ Tue Dec 30, 2008 4:39 pm ] |
Post subject: | Re: Moron at my job |
My Coach Vinny wrote: I secant this nomination by slamming my sextant into a hypotenuse. Oh, I just got that was supposed to be "second". I thought secant was some kind of industry jargon. Secant telephone lines for secant calls. |
Author: | Frank Coztansa [ Tue Dec 30, 2008 4:41 pm ] |
Post subject: | Re: Moron at my job |
Those are hilarious, Darko. I didn't know you worked with STU-GOTZ and bigfan. |
Author: | My Coach Vinny [ Tue Dec 30, 2008 4:43 pm ] |
Post subject: | Re: Moron at my job |
Frank Coztansa wrote: :lol: Those are hilarious, Darko. I didn't know you worked with STU-GOTZ and bigfan. Ed Farmer: Go Crazy! |
Author: | Johnny Chimpo [ Tue Dec 30, 2008 5:02 pm ] |
Post subject: | Re: Moron at my job |
Dr. Kenneth Noisewater wrote: Oh, I just got that was supposed to be "second". I thought secant was some kind of industry jargon. Make that two of us. That's really got to be maddening for those reviewing the logs. |
Author: | Darkside [ Tue Dec 30, 2008 5:07 pm ] |
Post subject: | Re: Moron at my job |
Frank Coztansa wrote: :lol: Those are hilarious, Darko. I didn't know you worked with STU-GOTZ and bigfan. Well hell Frank, there's more where those came from: Quote: MAJOR OUTAGE: Can't make are receive call. Can call internally just can't make an outside calls or receive an outside calls. Quote: MAJOR OUTAGE: VOICE AND DATA DOW: called and spoke with [redacted] and informed hem this was part of a network otuage Quote: PRI OUTAGE - Down Again - customer down or up Quote: [redacted] called and said she was trying to do some software on her IP Office and IP Office would no display on her terminal Quote: [redacted] called and said he needs a vmail set up for win al l lines are busy.
|
Author: | Eaglo Jeff [ Tue Dec 30, 2008 5:19 pm ] |
Post subject: | Re: Moron at my job |
Dr. Kenneth Noisewater wrote: My Coach Vinny wrote: I secant this nomination by slamming my sextant into a hypotenuse. Oh, I just got that was supposed to be "second". I thought secant was some kind of industry jargon. Secant telephone lines for secant calls. You're not alone Dr. Ken. I thought the same thing. I was about to google secant. Darkside- I have a similar situation at my job. One of my co-workers has to fill out technical trouble reports that engineers read and let's just say that they need an interpreter just to figure out what she is trying to say. |
Author: | Eaglo Jeff [ Tue Dec 30, 2008 5:26 pm ] |
Post subject: | Re: Moron at my job |
OK. So I googled secant anyway. I've forgotten so many things from Geometry. http://en.wikipedia.org/wiki/Secant A secant line of a curve is a line that (locally) intersects two points on the curve. The word secant comes from the Latin secare, for to cut. It can be used to approximate the tangent to a curve, at some point P. If the secant to a curve is defined by two points, P and Q, with P fixed and Q variable, as Q approaches P along the curve, the direction of the secant approaches that of the tangent at P, assuming there is just one. As a consequence, one could say that the limit of the secant's slope, or direction, is that of the tangent. A chord is a segment of a secant line whose both ends lie on the curve |
Author: | Ranger [ Tue Dec 30, 2008 5:45 pm ] |
Post subject: | Re: Moron at my job |
Good Lord. It isn't hard. http://www.alphadictionary.com/articles ... there.html |
Author: | Redneckmommy [ Wed Dec 31, 2008 8:52 am ] |
Post subject: | Re: Moron at my job |
Is he a gradumate of the CPS? |
Author: | Sam in Hoffman [ Wed Dec 31, 2008 1:11 pm ] |
Post subject: | Re: Moron at my job |
This thread almost makes me miss the days I've spent as a senior admin reviewing troubletickets. My co-workers and I would reserve conferences rooms just to go over them all together and laugh our asses off. Between the initial call log and the service updates, we'd have an afternoon of fun that couldn't be beat. I had to reread the "secant" thing a few times. Somewhere along the line I realized what it was supposed to be in context and even then had a hard time following the bizarre sentence construction. Good stuff DS.. |
Author: | My Coach Vinny [ Wed Dec 31, 2008 1:32 pm ] |
Post subject: | Re: Moron at my job |
Redneckmommy wrote: Is he a gradumate of the CPS? In a few years every grandumate in da nayshun will be'z good as dem CPS gradumates. |
Author: | Irish Boy [ Wed Dec 31, 2008 5:12 pm ] |
Post subject: | Re: Moron at my job |
My Coach Vinny wrote: Redneckmommy wrote: Is he a gradumate of the CPS? In a few years every grandumate in da nayshun will be'z good as dem CPS gradumates. Some of us here are, so watch it! |
Author: | Redneckmommy [ Wed Dec 31, 2008 5:52 pm ] |
Post subject: | Re: Moron at my job |
Irish Boy wrote: My Coach Vinny wrote: Redneckmommy wrote: Is he a gradumate of the CPS? In a few years every grandumate in da nayshun will be'z good as dem CPS gradumates. Some of us here are, so watch it! yeah, how many times did take for you to gradumate from the CPS or re-take a grade? If it's one time to gradumate and none to repeat then youz all good |
Author: | Darkside [ Fri Feb 13, 2009 1:02 pm ] |
Post subject: | Re: Moron at my job |
He was laid off today. |
Author: | W_Z [ Fri Feb 13, 2009 8:47 pm ] |
Post subject: | Re: Moron at my job |
they didn't give him a secant chance? |
Author: | Darkside [ Wed Apr 08, 2009 1:42 pm ] |
Post subject: | Re: Moron at my job |
Got a call today from a Dallas based telco asking about this former employee. He had put me down as a reference I guess, can't imagine why. Appearantly he said he was my boss and that he managed me for 2 years. I told them that no, he never was my boss, and I couldn't recommend him at all. Sorry Charlie. |
Author: | Frank Coztansa [ Wed Apr 08, 2009 1:55 pm ] |
Post subject: | Re: Moron at my job |
Author: | Brick [ Wed Apr 08, 2009 1:55 pm ] |
Post subject: | Re: Moron at my job |
Nas wrote: Asshole move on your part. Why would Darkside lie for a guy who clearly gave him a more difficult working enviornment? I wouldn't have said he was my boss either. |
Author: | RFDC [ Wed Apr 08, 2009 1:56 pm ] |
Post subject: | Re: Moron at my job |
Boilermaker Rick wrote: Nas wrote: Asshole move on your part. Why would Darkside lie for a guy who clearly gave him a more difficult working enviornment? I wouldn't have said he was my boss either. Exactly! |
Author: | Brick [ Wed Apr 08, 2009 1:57 pm ] |
Post subject: | Re: Moron at my job |
RFDC wrote: Boilermaker Rick wrote: Nas wrote: Asshole move on your part. Why would Darkside lie for a guy who clearly gave him a more difficult working enviornment? I wouldn't have said he was my boss either. Exactly! And I didn't need statistics to back it up! |
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