OMG! I just got off the phone with a guy who had an accent so thick,I'm not sure if he understood what the request was or he told me he enjoys washing his dog. This is crazy. If you want to offshore,what about England?

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favrefan said:"Chris Coghlan isn't gonna pay your rent, Jimmy."

Have you ever watched a Guy Ritchie movie? Some of those brits are harder to understand than Indian folk.

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This is my signature...

Yeah,your right but at least it might be better than what I listen to on a daily basis.

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favrefan said:"Chris Coghlan isn't gonna pay your rent, Jimmy."

All I ask is that the person has a good enough grasp of the english language to help me with my issue. They don't have to speak with an American accent or tell me their name is "Robert". Just understand me and speak clearly enoughto have a conversation. I've only had a few instances where this wasn't the case and I make sure to inform someone higher up about it.

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This is my signature...

"Can I talk to your manager?"
"Can I talk to your manager?"
"Can I talk to your manager?"

You'll be talking to someone with a Kentucky accent in no time.

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You do not talk to me like that! I work too hard to deal with this stuff! I work too hard! I'm an important member of the CSFMB! I drive a Dodge Stratus!

Oh, you are just noticing my laid back American accent. Let's take a relaxed attitude towards work and watch the baseball match. The Nye Mets are my favorite squadron.

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Good people drink good beer - Hunter S. Thompson

<º)))><

Waiting for the time when I can finally say
That this has all been wonderful, but now I'm on my way

Thank your politicians that allowed them to do it. There used to be a law in Illinois that i you provided phone service you had to have the help desk located in Illinois. Not no more thanks to the Democrats,friends of the working man my ass.

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When I am stuck and need to figure something out I always remember the Immortal words of Socrates when he said:"I just drank what?"

More disturbing than the Indian accents, is the condescending way the scripts are written. I guess there are some people so dumb out there that it's required, but there has to be a way for me to get the guy to skip ahead to Line 36. I really don't want to sit there and answer questions and/or commands like, "Is your computer plugged in and turned on?", "Please turn off the machine and let it reboot.", and "Please close the browser and open a new one."

My girlfriend ran a help desk for a very large company (before they outsourced it to India) and she has what I call a "help desk attitude". She is now a technical trainer who is very knowledgeable about tons of different software. Her first assumption when I ask for her help is that I am some kind of fucking moron. It used to end up in a fight or with her refusing to help me, but I've learned to grit my teeth and close the browser again for the tenth time.

Which reminds me of something else. I get a lot of resumes where people have down MS Office under "Skills". I would no sooner put Office on my resume than I would put that I have the ability to answer a telephone or sign my name. Am I wrong about that? Should I update my resume? I am certainly more proficient with the Office suite than many of these young knuckleheads I have seen with it listed on their resumes.

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Anybody here seen my old friend Bobby?
Can you tell me where he's gone?
I thought I saw him walkin' up to The Hill
With Elon, Tulsi, and Don

They are taught to follow the script no matter what,if they do not and the call is monitored they can be disciplined for it.

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When I am stuck and need to figure something out I always remember the Immortal words of Socrates when he said:"I just drank what?"

Joe most people are morons. You know how many no heat calls I been on that were clogged filters or furnace switches turned off or breakers? Just ridiculous.

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"Play until it hurts, then play until it hurts to not play."
http://soundcloud.com/darkside124 HOF 2013, MM Champion 2014

You're probably right on the Office thing. I'm sure that was somewhat important awhile back, but not anymore. That said, there is a difference in someone who can use Excel and someone who can really really use Excel. That can matter. Not that it can't be learned/taught.

It annoys me too, but you would be shocked how many people are that dumb. You were obviously lucky enough to never work helpdesk. You normally have at least one thing a day happen that people think you made up, such as the factory calling to say that the system is "broken" and you go out there and discover that the router was unplugged so they could plug in a fan on a hot day.

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You do not talk to me like that! I work too hard to deal with this stuff! I work too hard! I'm an important member of the CSFMB! I drive a Dodge Stratus!

I don't think I have the temperament for help desk and don't know how people can do it. I'm default tech support for my family, and trying to help them sometimes makes me want to bang my head on a table. Drove over to my mom's because she didn't realize the TV was plugged in, and another time because she was using the DVD remote and couldn't get the cable to change channels.

So as a conservative you believe the government should dictate hiring policies?

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“Mr. Trump is unfit for our nation’s highest office.”- JD Vance
“My god, what an !diot.”- JD Vance tweet on Trump
“I’m a ‘Never Trump’ guy”- JD Vance

Uh oh!
PLOT HOLES!

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"Play until it hurts, then play until it hurts to not play."
http://soundcloud.com/darkside124 HOF 2013, MM Champion 2014

I was lucky that I was the backup tech support guy, so I avoided constantly doing it.

Eventually, you learn the easy dumb problems are not worth getting upset over. When someone calls at 4pm on a Friday with a problem that takes 3 hours to fix is when you really want to quit.

With that said, I'd never do helpdesk ever again.

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You do not talk to me like that! I work too hard to deal with this stuff! I work too hard! I'm an important member of the CSFMB! I drive a Dodge Stratus!

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Eh, I did it for a long time. It wasn't that bad. 4pm 3 hour problems just mean 2 hours timeannahalf to a guy like me. I'm in.

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"Play until it hurts, then play until it hurts to not play."
http://soundcloud.com/darkside124 HOF 2013, MM Champion 2014

I am a protectionist. I think that companies that take manufacturing and other jobs overseas need to have a nice heavy tariff on them. I am in no way nor ever will be a free trade conservative, I have stated this numerous times.

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When I am stuck and need to figure something out I always remember the Immortal words of Socrates when he said:"I just drank what?"

Homer: Hey Apu, what happened to the statue of the elephant with eight arms?
Apu: Ha Ha. What was I thinking with that?

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Good people drink good beer - Hunter S. Thompson

<º)))><

Waiting for the time when I can finally say
That this has all been wonderful, but now I'm on my way

For me, it meant I was donating time to the company.

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You do not talk to me like that! I work too hard to deal with this stuff! I work too hard! I'm an important member of the CSFMB! I drive a Dodge Stratus!

True. I can do what I need to with Excel, but I realize it's capable of a lot more. Stuff like pivot tables.

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Anybody here seen my old friend Bobby?
Can you tell me where he's gone?
I thought I saw him walkin' up to The Hill
With Elon, Tulsi, and Don

Yes and no. People who list MS Office as a skill because they can adequately use a word processor after having used them since kindergarten should probably have their resumes and possibly selves set on fire. If you actually have proficiency in Microsoft Excel, like, as in knowing what you can do just by starting to fill a cell with an =, that counts for something.

EDIT: beaten to the punch, drat.

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Kuldeep masterfully resolved my Comcast issue tonight via online chat.

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Sex isn't dirty, sex isn't a crime. It's a loving act between two or more consenting adults.

-Hank Kingsley

America: Love it, or leave it to find employment.