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Is XYZ Corp a Douchebag outfit?
Yes. 60%  60%  [ 18 ]
No. 3%  3%  [ 1 ]
No, but your outfit is for allowing this to happen. 13%  13%  [ 4 ]
My shoes are larger than size 12. 23%  23%  [ 7 ]
Total votes : 30
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 Post subject: Re: XYZ Corporation
PostPosted: Wed Oct 15, 2008 5:07 pm 
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since I think that when you have an aneurysm, you're pretty much a goner anyway.


Didn't Biden have an aneurysm? Just wondering.

Oh, and Darkside, nice work on standing your ground. Too bad the client and your boss didn't listen...someone might be alive today had they.


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 Post subject: Re: XYZ Corporation
PostPosted: Wed Oct 15, 2008 6:05 pm 
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Boilermaker Rick wrote:
Even though Darkside clearly did nothing wrong, it is better that this family has no idea that he exists.


Unfortunately, we know that he exists :lol:

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 Post subject: Re: XYZ Corporation
PostPosted: Wed Oct 15, 2008 7:20 pm 
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Boilermaker Rick wrote:
Even though Darkside clearly did nothing wrong, it is better that this family has no idea that he exists.


Until his company tries to throw him under the bus...

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 Post subject: Re: XYZ Corporation
PostPosted: Wed Oct 15, 2008 7:23 pm 
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Killer V wrote:
Boilermaker Rick wrote:
Even though Darkside clearly did nothing wrong, it is better that this family has no idea that he exists.


Until his company tries to throw him under the bus...


Can they really throw me under the bus? My subordinate did the work. I actually refused to do it.
Had a quick call with my boss. He's pretty sure that there's gonna be a lawsuit. Legal is already involved, apparently they've got my emails and my bosses emails. He said he feels nervous about it but that he has the customer request in writing and he thinks this absolves my company.
From what I understand, there is no law forcing us to guarantee access to 911. At least in tennessee.
My boss is nervous. I can tell. I'm not. I can live off the land.

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 Post subject: Re: XYZ Corporation
PostPosted: Wed Oct 15, 2008 7:42 pm 
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Darkside wrote:
Killer V wrote:
Boilermaker Rick wrote:
Even though Darkside clearly did nothing wrong, it is better that this family has no idea that he exists.


Until his company tries to throw him under the bus...


Can they really throw me under the bus? My subordinate did the work. I actually refused to do it.
Had a quick call with my boss. He's pretty sure that there's gonna be a lawsuit. Legal is already involved, apparently they've got my emails and my bosses emails. He said he feels nervous about it but that he has the customer request in writing and he thinks this absolves my company.
From what I understand, there is no law forcing us to guarantee access to 911. At least in tennessee.
My boss is nervous. I can tell. I'm not. I can live off the land.


Without the evidence in hand that you say you have? Your word versus the bosses. Who, if they decide to take that tact, will make sure the letter from the client will be disappeared and that your boss is in-line. Right now, they have something in your personnel files about this very subject. Give that to an attorney and see what they can spin that into.

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 Post subject: Re: XYZ Corporation
PostPosted: Wed Oct 15, 2008 7:57 pm 
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Until his company tries to throw him under the bus...[/quote]

Can they really throw me under the bus? My subordinate did the work. I actually refused to do it.
Had a quick call with my boss. He's pretty sure that there's gonna be a lawsuit. Legal is already involved, apparently they've got my emails and my bosses emails. He said he feels nervous about it but that he has the customer request in writing and he thinks this absolves my company.
From what I understand, there is no law forcing us to guarantee access to 911. At least in tennessee.
My boss is nervous. I can tell. I'm not. I can live off the land.[/quote]

Your job security level just went up exponentially.

Your bosses will want to be sure that the company in TN will not be able to find you. A request in writing hardly absolves your company either. It may give them some cover, but they will end up paying too if a lawsuit is involved.

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 Post subject: Re: XYZ Corporation
PostPosted: Wed Oct 15, 2008 8:52 pm 
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I would expect any "lawer" worth his salt to name anyone and everyone possibly connected with this debacle...let the courts sort out who should pay. Darkside was in the chain of command for the guy who did the work.

I'd get into severe cover-your-ass mode. Print out and/or archive any e-mails or texts related to this. It's probably too late now, but try get a copy of the reprimand your company gave you for refusing the work, it might just vanish and become your word vs. theirs.

And most of all, get stoneroses and Irish Boy on retainer....stat.

Edit: Are you in a union? If so, get them involved.

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 Post subject: Re: XYZ Corporation
PostPosted: Wed Oct 15, 2008 9:53 pm 
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Boilermaker Rick wrote:
Redneckmommy wrote:
If I was you I would somehow send condolences to the victims family and try to prove documentation of your voicing opinion about not doing it should this go through the court of law.

The last thing he wants to do is give the family any ideas as to an extra person to sue in this case. Even though Darkside clearly did nothing wrong, it is better that this family has no idea that he exists.


What Rick said. Why reach out to someone you don't know, for something you didn't do? All you will do is piss off your bosses for raising the red flag that may potentially expose THEM to some liability. Or at least staggering legal fees.

The plaintiff's lawers will find you(if they sue, and if they're worth their salt), but as far as any of their potential suits go, it seems highly, highly illogical that that should upset your sleeping patterns.

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 Post subject: Re: XYZ Corporation
PostPosted: Wed Oct 15, 2008 11:39 pm 
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Darkside has a write up on file for not doing this workorder.

Some other guy presumably signed or has his name on the workorder.

He may have to testify or something, but there's no way this thing costs him anything except some time and maybe patience.

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 Post subject: Re: XYZ Corporation
PostPosted: Thu Oct 16, 2008 7:14 am 
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Darkside wrote:
PS. since I started this thread this morning, I've been asked by our crack legal department to produce all my emails on the topic. Something is going on behind the scenes.


I'm sure it's because the boss knows about the legal action and got legal involved. It's standard protocol in cases like this.


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 Post subject: Re: XYZ Corporation
PostPosted: Thu Oct 16, 2008 8:19 am 
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The more I have thought about this story, the more questions I have.

For instance, no one at XYZ had a damn cell phone?


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 Post subject: Re: XYZ Corporation
PostPosted: Thu Oct 16, 2008 8:22 am 
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Ugueth Will Shiv You wrote:
The more I have thought about this story, the more questions I have.

For instance, no one at XYZ had a damn cell phone?


Isn't calling 911 on a cell phone a bad idea? There's no telling which tower the call goes through and therefore which town you're actually calling?

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 Post subject: Re: XYZ Corporation
PostPosted: Thu Oct 16, 2008 8:26 am 
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Killer V wrote:
Ugueth Will Shiv You wrote:
The more I have thought about this story, the more questions I have.

For instance, no one at XYZ had a damn cell phone?


Isn't calling 911 on a cell phone a bad idea? There's no telling which tower the call goes through and therefore which town you're actually calling?


I would think it is a better alternative to having someone die.


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 Post subject: Re: XYZ Corporation
PostPosted: Thu Oct 16, 2008 8:29 am 
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Ugueth Will Shiv You wrote:
Killer V wrote:
Ugueth Will Shiv You wrote:
The more I have thought about this story, the more questions I have.

For instance, no one at XYZ had a damn cell phone?


Isn't calling 911 on a cell phone a bad idea? There's no telling which tower the call goes through and therefore which town you're actually calling?


I would think it is a better alternative to having someone die.


Same difference if it takes 20 minutes to sort out which town the call came from, then contacting the correct 911 center, then dispatching help. Especially if the victim calls himself and isn't coherent enough to provide accurate info.

Besides, in this case, it sounds like the guy tried dialing on his own...

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 Post subject: Re: XYZ Corporation
PostPosted: Thu Oct 16, 2008 8:32 am 
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Killer V wrote:
Same difference if it takes 20 minutes to sort out which town the call came from, then contacting the correct 911 center, then dispatching help. Especially if the victim calls himself and isn't coherent enough to provide accurate info.

Besides, in this case, it sounds like the guy tried dialing on his own...


So then why would anyone ever call 911 on their cellphone? That doesn't make any sense.


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 Post subject: Re: XYZ Corporation
PostPosted: Thu Oct 16, 2008 8:38 am 
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Ugueth Will Shiv You wrote:
Killer V wrote:
Same difference if it takes 20 minutes to sort out which town the call came from, then contacting the correct 911 center, then dispatching help. Especially if the victim calls himself and isn't coherent enough to provide accurate info.

Besides, in this case, it sounds like the guy tried dialing on his own...


So then why would anyone ever call 911 on their cellphone? That doesn't make any sense.


If that's all you have available, it's better than not calling at all. I'd use a cell only if I HAD to. With a landline, even if you pass out while on the phone, they can trace it to the address, almost immediately.

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 Post subject: Re: XYZ Corporation
PostPosted: Thu Oct 16, 2008 9:51 am 
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yeah...

the spouse/family of the person that died is going to sue the shit out of your company and the one that their spouse/family worked for.

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 Post subject: Re: XYZ Corporation
PostPosted: Thu Oct 16, 2008 10:02 am 
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"alleytracker" seems to work even with cell phones...the police on my scanner generally can locate someone pretty well, even on 911 hangups...

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 Post subject: Re: XYZ Corporation
PostPosted: Thu Oct 16, 2008 10:28 am 
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Ugueth Will Shiv You wrote:
The more I have thought about this story, the more questions I have.

For instance, no one at XYZ had a damn cell phone?

I don't have a lot of info here, all I know is that he was alone working a 2nd shift. No one knew he was there until morning.

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 Post subject: Re: XYZ Corporation
PostPosted: Thu Oct 16, 2008 10:30 am 
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Killer V wrote:
Ugueth Will Shiv You wrote:
The more I have thought about this story, the more questions I have.

For instance, no one at XYZ had a damn cell phone?


Isn't calling 911 on a cell phone a bad idea? There's no telling which tower the call goes through and therefore which town you're actually calling?

No they can tell exactly which tower the call is coming thru. The signal attrition is used to determine a baseline distance from the cell tower, so a cocentric circle can be drawn used to determine the rough location of the originating signal.
Additionally, ALL cellphones manufactured after 2005 have a GPS receiver that will relay the last known position of the phone when call is placed.

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 Post subject: Re: XYZ Corporation
PostPosted: Mon Oct 20, 2008 8:49 am 
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Today I received a work order to go through every system I've installed over the last 3 years and remove any restriction to direct dialing 911. That's going to be over 300 accounts I've got to dial into and double check. So, like, damn.

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 Post subject: Re: XYZ Corporation
PostPosted: Mon Oct 20, 2008 9:01 am 
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Keep us posted on this matter. I, for one, am most interested as to how this turns out.

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 Post subject: Re: XYZ Corporation
PostPosted: Mon Oct 20, 2008 9:08 am 
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Hey Dark, I'm totally on your side, but the insubordination write up on your record will not be expunged. You technically were being insubordinate, no matter how right you were. If it is expunged make sure you maintain a copy of that write up as that could be the company passing the buck on to you.


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 Post subject: Re: XYZ Corporation
PostPosted: Mon Oct 20, 2008 11:56 am 
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Necroscope wrote:
Hey Dark, I'm totally on your side, but the insubordination write up on your record will not be expunged. You technically were being insubordinate, no matter how right you were. If it is expunged make sure you maintain a copy of that write up as that could be the company passing the buck on to you.


Excellent call, Necroscope. Good advice.

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 Post subject: Re: XYZ Corporation
PostPosted: Mon Oct 27, 2008 11:53 am 
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Bump.

Can we get an update, Darko?

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 Post subject: Re: XYZ Corporation
PostPosted: Mon Oct 27, 2008 11:54 am 
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As of now, I have heard absolutely nothing else. Just that email request.

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 Post subject: Re: XYZ Corporation
PostPosted: Mon Oct 27, 2008 9:26 pm 
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 Post subject: Re: XYZ Corporation
PostPosted: Mon Oct 27, 2008 9:39 pm 
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We have one of these VOIP systems. One way we avoid this kind of possibility is that we dial 7 for outside calls, and not 9. Don't need the 7 to dial 911 though. Seems like both the client and your company missed the boat by not thinking of such a simple alternative solution that could have solved the problem without putting people at risk.


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 Post subject: Re: XYZ Corporation
PostPosted: Tue Oct 28, 2008 7:43 am 
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Coast2Coast wrote:
We have one of these VOIP systems. One way we avoid this kind of possibility is that we dial 7 for outside calls, and not 9. Don't need the 7 to dial 911 though. Seems like both the client and your company missed the boat by not thinking of such a simple alternative solution that could have solved the problem without putting people at risk.

I addressed this earlier but I'll go again.
Their dial plan prevents alternative Route Selection short codes.
In other words, they have extensions that start with most numbers 1-8. When you have 8xxx extensions, you can't have 8 access your ARS tables.

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 Post subject: Re: XYZ Corporation
PostPosted: Tue Oct 28, 2008 7:58 am 
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Darkside wrote:
Coast2Coast wrote:
We have one of these VOIP systems. One way we avoid this kind of possibility is that we dial 7 for outside calls, and not 9. Don't need the 7 to dial 911 though. Seems like both the client and your company missed the boat by not thinking of such a simple alternative solution that could have solved the problem without putting people at risk.

I addressed this earlier but I'll go again.
Their dial plan prevents alternative Route Selection short codes.
In other words, they have extensions that start with most numbers 1-8. When you have 8xxx extensions, you can't have 8 access your ARS tables.


They have it now Darkside, but a little forward thinking on their part could have prevented that. My father was doing install work for a new large hotel in Rosemont and they did not think of this issue and had to redo the whole numbering scheme because Rosemont requires that you be able to dial 911 directly. This will be more of an issue as time goes on because more and more municipalities are requiring direct access to 911. (there might be a business opportunity for you)


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