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 Post subject: Re: United Airlines
PostPosted: Thu May 04, 2017 3:07 pm 
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A law that the guy rightfully pointed out is never followed during other flights.

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 Post subject: Re: United Airlines
PostPosted: Thu May 04, 2017 3:08 pm 
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RFDC wrote:
A law that the guy rightfully pointed out is never followed during other flights.

Agreed, but once again I'd say we should direct our anger at the real source of the problem, our fucking government

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 Post subject: Re: United Airlines
PostPosted: Thu May 04, 2017 3:20 pm 
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It's interesting how Delta parses words: "I can confirm that this was not because the flight was overbooked" said their spokeswoman. But in fact, when the teenage son did not show up for the flight, Delta sold the seat again to another person (even though the dad had paid for it). Then when the other person tried to board and found the 2-yr old in the seat, Delta resorted to using the federal law about the name on the ticket.

While not overbooking in the classic sense, I think it falls under that category.

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 Post subject: Re: United Airlines
PostPosted: Thu May 04, 2017 3:24 pm 
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Jaw Breaker wrote:
It's interesting how Delta parses words: "I can confirm that this was not because the flight was overbooked" said their spokeswoman. But in fact, when the teenage son did not show up for the flight, Delta sold the seat again to another person (even though the dad had paid for it). Then when the other person tried to board and found the 2-yr old in the seat, Delta resorted to using the federal law about the name on the ticket.

While not overbooking in the classic sense, I think it falls under that category.

The problem is that there is a stupid Federal law where the seat must be occupied by the person who's name is on the ticket. That's the real of the issue. If Delta doesn't comply, they get fined and the crew reprimanded.

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 Post subject: Re: United Airlines
PostPosted: Thu May 04, 2017 3:39 pm 
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Ogie Oglethorpe wrote:
Jaw Breaker wrote:
It's interesting how Delta parses words: "I can confirm that this was not because the flight was overbooked" said their spokeswoman. But in fact, when the teenage son did not show up for the flight, Delta sold the seat again to another person (even though the dad had paid for it). Then when the other person tried to board and found the 2-yr old in the seat, Delta resorted to using the federal law about the name on the ticket.

While not overbooking in the classic sense, I think it falls under that category.

The problem is that there is a stupid Federal law where the seat must be occupied by the person who's name is on the ticket. That's the real of the issue. If Delta doesn't comply, they get fined and the crew reprimanded.


Also, I think that an airline will not let you keep an empty seat you've paid for if there are other passengers wanting to fly. I've heard of people who bought an extra ticket (just to have more room) and were told that the airline could put a standby passenger in the seat. Not sure if that's changed over the years.

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 Post subject: Re: United Airlines
PostPosted: Thu May 04, 2017 3:41 pm 
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Jaw Breaker wrote:
Ogie Oglethorpe wrote:
Jaw Breaker wrote:
It's interesting how Delta parses words: "I can confirm that this was not because the flight was overbooked" said their spokeswoman. But in fact, when the teenage son did not show up for the flight, Delta sold the seat again to another person (even though the dad had paid for it). Then when the other person tried to board and found the 2-yr old in the seat, Delta resorted to using the federal law about the name on the ticket.

While not overbooking in the classic sense, I think it falls under that category.

The problem is that there is a stupid Federal law where the seat must be occupied by the person who's name is on the ticket. That's the real of the issue. If Delta doesn't comply, they get fined and the crew reprimanded.


Also, I think that an airline will not let you keep an empty seat you've paid for if there are other passengers wanting to fly. I've heard of people who bought an extra ticket (just to have more room) and were told that the airline could put a standby passenger in the seat. Not sure if that's changed over the years.

Why would somebody do that? At that point you might as well just buy a first class ticket.

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 Post subject: Re: United Airlines
PostPosted: Thu May 04, 2017 3:45 pm 
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Douchebag wrote:
Jaw Breaker wrote:
Ogie Oglethorpe wrote:
Jaw Breaker wrote:
It's interesting how Delta parses words: "I can confirm that this was not because the flight was overbooked" said their spokeswoman. But in fact, when the teenage son did not show up for the flight, Delta sold the seat again to another person (even though the dad had paid for it). Then when the other person tried to board and found the 2-yr old in the seat, Delta resorted to using the federal law about the name on the ticket.

While not overbooking in the classic sense, I think it falls under that category.

The problem is that there is a stupid Federal law where the seat must be occupied by the person who's name is on the ticket. That's the real of the issue. If Delta doesn't comply, they get fined and the crew reprimanded.


Also, I think that an airline will not let you keep an empty seat you've paid for if there are other passengers wanting to fly. I've heard of people who bought an extra ticket (just to have more room) and were told that the airline could put a standby passenger in the seat. Not sure if that's changed over the years.

Why would somebody do that? At that point you might as well just buy a first class ticket.


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 Post subject: Re: United Airlines
PostPosted: Thu May 04, 2017 3:47 pm 
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Jaw Breaker wrote:
Douchebag wrote:
Jaw Breaker wrote:
Ogie Oglethorpe wrote:
Jaw Breaker wrote:
It's interesting how Delta parses words: "I can confirm that this was not because the flight was overbooked" said their spokeswoman. But in fact, when the teenage son did not show up for the flight, Delta sold the seat again to another person (even though the dad had paid for it). Then when the other person tried to board and found the 2-yr old in the seat, Delta resorted to using the federal law about the name on the ticket.

While not overbooking in the classic sense, I think it falls under that category.

The problem is that there is a stupid Federal law where the seat must be occupied by the person who's name is on the ticket. That's the real of the issue. If Delta doesn't comply, they get fined and the crew reprimanded.


Also, I think that an airline will not let you keep an empty seat you've paid for if there are other passengers wanting to fly. I've heard of people who bought an extra ticket (just to have more room) and were told that the airline could put a standby passenger in the seat. Not sure if that's changed over the years.

Why would somebody do that? At that point you might as well just buy a first class ticket.


https://www.gofundme.com/MoreThanMean

:lol: :lol: :lol:

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 Post subject: Re: United Airlines
PostPosted: Thu May 04, 2017 3:49 pm 
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Jaw Breaker wrote:
Douchebag wrote:
Jaw Breaker wrote:
Ogie Oglethorpe wrote:
Jaw Breaker wrote:
It's interesting how Delta parses words: "I can confirm that this was not because the flight was overbooked" said their spokeswoman. But in fact, when the teenage son did not show up for the flight, Delta sold the seat again to another person (even though the dad had paid for it). Then when the other person tried to board and found the 2-yr old in the seat, Delta resorted to using the federal law about the name on the ticket.

While not overbooking in the classic sense, I think it falls under that category.

The problem is that there is a stupid Federal law where the seat must be occupied by the person who's name is on the ticket. That's the real of the issue. If Delta doesn't comply, they get fined and the crew reprimanded.


Also, I think that an airline will not let you keep an empty seat you've paid for if there are other passengers wanting to fly. I've heard of people who bought an extra ticket (just to have more room) and were told that the airline could put a standby passenger in the seat. Not sure if that's changed over the years.

Why would somebody do that? At that point you might as well just buy a first class ticket.


https://www.gofundme.com/MoreThanMean

are 2 seats enough?

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 Post subject: Re: United Airlines
PostPosted: Fri May 05, 2017 2:13 pm 
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suing for having to sit next to a fat person :lol:


https://consumerist.com/2017/05/05/amer ... socialflow


Quote:
No one likes to be scrunched while flying, but as airlines continue to cram as many seats on planes as they can, things can definitely get tight. An Australian man is suing over the close quarters on a flight from Sydney to Los Angeles, claiming he was forced him into uncomfortable positions during the 14-hour flight.

The 67-year-old man tells the Sydney Daily Telegraph that the airline wouldn’t let him switch his seat next to two obese passengers who encroached on his space. Though he was seated by the window, he says he was left “crouching, kneeling, bracing, or standing” for much of the Transpacific flight.

His in-flight moves exacerbated his scoliosis and caused lower and upper back injuries, and bruising to his neck, he claims.

“I don’t hold any malice towards the people in the seats next to me – they’d paid for a ticket too,” he told the Daily Telegraph. “The airline could have put me in a crew seat or moved people around but they did nothing.”

He’s filed his lawsuit in Australia’s Federal Court, and American says it has received the lawsuit and is reviewing the allegations.

He’s not the first person to bring legal action against an airline over a seatmate: Last year, a traveler sued Emirates claiming that his trip was “ruined” after a nine-hour flight he spent next to an obese man. And in 2015, an Australian man sued Etihad Airways, saying he had to contort his body to avoid being in contact with his “grossly overweight” seat mate, resulting in a back injury, BBC reported.


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 Post subject: Re: United Airlines
PostPosted: Fri May 05, 2017 2:15 pm 
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Bagels wrote:
suing for having to sit next to a fat person :lol:


https://consumerist.com/2017/05/05/amer ... socialflow


Quote:
No one likes to be scrunched while flying, but as airlines continue to cram as many seats on planes as they can, things can definitely get tight. An Australian man is suing over the close quarters on a flight from Sydney to Los Angeles, claiming he was forced him into uncomfortable positions during the 14-hour flight.

The 67-year-old man tells the Sydney Daily Telegraph that the airline wouldn’t let him switch his seat next to two obese passengers who encroached on his space. Though he was seated by the window, he says he was left “crouching, kneeling, bracing, or standing” for much of the Transpacific flight.

His in-flight moves exacerbated his scoliosis and caused lower and upper back injuries, and bruising to his neck, he claims.

“I don’t hold any malice towards the people in the seats next to me – they’d paid for a ticket too,” he told the Daily Telegraph. “The airline could have put me in a crew seat or moved people around but they did nothing.”

He’s filed his lawsuit in Australia’s Federal Court, and American says it has received the lawsuit and is reviewing the allegations.

He’s not the first person to bring legal action against an airline over a seatmate: Last year, a traveler sued Emirates claiming that his trip was “ruined” after a nine-hour flight he spent next to an obese man. And in 2015, an Australian man sued Etihad Airways, saying he had to contort his body to avoid being in contact with his “grossly overweight” seat mate, resulting in a back injury, BBC reported.

:lol: so if you get seated next to Julie, sue

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 Post subject: Re: United Airlines
PostPosted: Fri May 05, 2017 2:16 pm 
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Just rename 1st class to 1st class/obese section


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 Post subject: Re: United Airlines
PostPosted: Fri May 05, 2017 2:30 pm 
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they have those little box displays by the gate that say 'if your bag is can't fit in here it can't be carried on'

just put a chair next to it- if you can't fit in this seat , you need to buy extra seats


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 Post subject: Re: United Airlines
PostPosted: Fri May 05, 2017 2:34 pm 
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I worked with a huge dude and we would have to fly Southwest. He bought an extra seat and got a placard that he would use to reserve the seat in the middle. The best part was that it also classified him as disabled so he got to board early and of course he would need someone to help him on the plane. :lol: :lol: Always front row and always room to sprawl out with no one in the middle. As close to first class as you can get on a Southwest flight.

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 Post subject: Re: United Airlines
PostPosted: Tue May 30, 2017 9:53 am 
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I don't dispute the DBing of United, but this is why this guy is an assbag. Airlines are now afraid to fuck with people who might be real threats because of the potential bad publicity.

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 Post subject: Re: United Airlines
PostPosted: Tue May 30, 2017 9:58 am 
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I took a flight to Sydney a few years back, and the LA to Sydney leg was on Quantas. I was in the large block of seats in the middle of the aircraft. There was a person in the left aisle, a few rows back from me, that I could smell every time she went to the bathroom. She literally smelled like a barn animal. I don't know how the people sitting next to her survived that 14 hour flight.

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 Post subject: Re: United Airlines
PostPosted: Thu Jul 06, 2017 10:20 am 
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Apparently these clowns at United haven't learned anything. Time for Munoz to be fired.

http://www.chicagotribune.com/business/ ... story.html

Quote:
United Airlines has apologized to a passenger who was forced to give up her 2-year-old son's seat and hold the child on a flight - until her leg and arm went numb.

Shirley Yamauchi, a middle school teacher from Hawaii, was bound for a teacher's conference in Boston last week, she told Hawaii News Now. Her traveling companion was 27-month-old Taizo, whose ticket she said cost as much as hers - nearly $1,000.

The first leg of Thursday's trip - Hawaii to Houston - went fine.

So did the layover.

But as Yamauchi and her son sat waiting for takeoff to Boston, a man walked up with the same seat number as Taizo, the mother told ABC affiliate KITV.

"I told him, I bought both of these seats," she told the station. "The flight attendant came by, shrugs and says, 'flight's full.'"

A United spokesman told The Washington Post that Taizo's boarding pass had been improperly scanned and that because the toddler wasn't logged in to the system, his seat was released to a standby passenger.

The airline said it is trying to compensate the family for its mistake.

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 Post subject: Re: United Airlines
PostPosted: Thu Jul 06, 2017 10:24 am 
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Jaw Breaker wrote:
Apparently these clowns at United haven't learned anything. Time for Munoz to be fired.

http://www.chicagotribune.com/business/ ... story.html

Quote:
United Airlines has apologized to a passenger who was forced to give up her 2-year-old son's seat and hold the child on a flight - until her leg and arm went numb.

Shirley Yamauchi, a middle school teacher from Hawaii, was bound for a teacher's conference in Boston last week, she told Hawaii News Now. Her traveling companion was 27-month-old Taizo, whose ticket she said cost as much as hers - nearly $1,000.

The first leg of Thursday's trip - Hawaii to Houston - went fine.

So did the layover.

But as Yamauchi and her son sat waiting for takeoff to Boston, a man walked up with the same seat number as Taizo, the mother told ABC affiliate KITV.

"I told him, I bought both of these seats," she told the station. "The flight attendant came by, shrugs and says, 'flight's full.'"

A United spokesman told The Washington Post that Taizo's boarding pass had been improperly scanned and that because the toddler wasn't logged in to the system, his seat was released to a standby passenger.

The airline said it is trying to compensate the family for its mistake.

Unless she bought the tickets separately, which is unlikely, this is a terrible mistake. Why would you not check with the mother who you know is on the plane that her two year old companion failed to show up? :lol:

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 Post subject: Re: United Airlines
PostPosted: Thu Jul 06, 2017 10:34 am 
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Boilermaker Rick wrote:
Jaw Breaker wrote:
Apparently these clowns at United haven't learned anything. Time for Munoz to be fired.

http://www.chicagotribune.com/business/ ... story.html

Quote:
United Airlines has apologized to a passenger who was forced to give up her 2-year-old son's seat and hold the child on a flight - until her leg and arm went numb.

Shirley Yamauchi, a middle school teacher from Hawaii, was bound for a teacher's conference in Boston last week, she told Hawaii News Now. Her traveling companion was 27-month-old Taizo, whose ticket she said cost as much as hers - nearly $1,000.

The first leg of Thursday's trip - Hawaii to Houston - went fine.

So did the layover.

But as Yamauchi and her son sat waiting for takeoff to Boston, a man walked up with the same seat number as Taizo, the mother told ABC affiliate KITV.

"I told him, I bought both of these seats," she told the station. "The flight attendant came by, shrugs and says, 'flight's full.'"

A United spokesman told The Washington Post that Taizo's boarding pass had been improperly scanned and that because the toddler wasn't logged in to the system, his seat was released to a standby passenger.

The airline said it is trying to compensate the family for its mistake.

Unless she bought the tickets separately, which is unlikely, this is a terrible mistake. Why would you not check with the mother who you know is on the plane that her two year old companion failed to show up? :lol:


I would think the FAA would have a say in the case if they took off with a child over the age of 2 that didn't have a seat.


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 Post subject: Re: United Airlines
PostPosted: Thu Jul 06, 2017 10:38 am 
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Good point too. United is in trouble.

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 Post subject: Re: United Airlines
PostPosted: Thu Jul 06, 2017 11:19 am 
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Anyone hear the story about the woman who read the texts of the guy next to her in which he was fat shaming her?

Edit, here you go. :lol: at his Mexican comment

https://www.google.com/amp/m.ndtv.com/o ... -rum%3Doff

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 Post subject: Re: United Airlines
PostPosted: Thu Jul 06, 2017 3:32 pm 
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Jaw Breaker wrote:
Apparently these clowns at United haven't learned anything. Time for Munoz to be fired.

http://www.chicagotribune.com/business/ ... story.html

Quote:
United Airlines has apologized to a passenger who was forced to give up her 2-year-old son's seat and hold the child on a flight - until her leg and arm went numb.

Shirley Yamauchi, a middle school teacher from Hawaii, was bound for a teacher's conference in Boston last week, she told Hawaii News Now. Her traveling companion was 27-month-old Taizo, whose ticket she said cost as much as hers - nearly $1,000.

The first leg of Thursday's trip - Hawaii to Houston - went fine.

So did the layover.

But as Yamauchi and her son sat waiting for takeoff to Boston, a man walked up with the same seat number as Taizo, the mother told ABC affiliate KITV.

"I told him, I bought both of these seats," she told the station. "The flight attendant came by, shrugs and says, 'flight's full.'"

A United spokesman told The Washington Post that Taizo's boarding pass had been improperly scanned and that because the toddler wasn't logged in to the system, his seat was released to a standby passenger.

The airline said it is trying to compensate the family for its mistake.

I just read this. It really is too fucking funny how poorly United's 2017 is going

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 Post subject: Re: United Airlines
PostPosted: Thu Jul 06, 2017 3:38 pm 
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They have had significant operational issues since merging with Continental. They couldn't get their computer systems to work together. All airlines have their issues, but UAL has been among the worst. I switched to an American frequent flyer a long time ago and have never looked back.

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 Post subject: Re: United Airlines
PostPosted: Thu Jul 06, 2017 3:50 pm 
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Back in March, when I got stuck in Massachusetts because of a Nor'Easter, my original flight home got cancelled. They rescheduled me automatically to leave the same day that nothing was getting out of Hartford, so of course the first part of my flight was cancelled. They put me on a route that went Hartford - DC - Chicago. The DC-Chicago leg got out with no issue. I had to pay full, one way fare to get from Hartford to Chicago the day after, when the weather had cleared. Was told to contact customer care...took those fuckers months to finally get me the refund for the original Hartford - Chicago return flight. Their original response was a denial because the DC flight got out and I wasn't on it :? . My response was something along the lines of "I was buried in 2 fucking feet of snow 40 miles from the airport. How did you suggest I get there, sled dogs?", which was followed with, "And nothing was getting out of fucking Hartford anyway".

I had tried to reschedule when my original flight got cancelled, but after sitting on hold for 3 hours, was told that they couldn't cancel my re-booking until that flight got cancelled, too.

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 Post subject: Re: United Airlines
PostPosted: Thu Jul 06, 2017 3:54 pm 
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As a person who flies regularly, you realize that your positive experiences are quickly forgotten and your bad experiences are magnified. It is an industry with very difficult logistics, significant factors out of its control like security, air traffic control, and weather, and customers who are rarely in a good mood.

I can't imagine working in customer service for an airline. You'd have to be a pilot where you are locked away in a protected cabin.

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 Post subject: Re: United Airlines
PostPosted: Thu Jul 06, 2017 4:02 pm 
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denisdman wrote:
As a person who flies regularly, you realize that your positive experiences are quickly forgotten and your bad experiences are magnified. It is an industry with very difficult logistics, significant factors out of its control like security, air traffic control, and weather, and customers who are rarely in a good mood.

I can't imagine working in customer service for an airline. You'd have to be a pilot where you are locked away in a protected cabin.
I generally agree with this, but I think it also needs to be stated that MANY people who fly are flat out stupid or just assholes. There are some novice travelers who hold up everything because they are so oblivious and stupid. Things like them arguing about taking shoes off before going thru security creates a minor hold up with a ripple effect thru the entire line. There are also people who think because they fly often that the airlines should bend over backwards and basically let them do whatever they want.

I love travelling and generally try to enjoy the whole experience. I try to stay positive, and people watching at the airport is terrific theater. The only thing that really boils my blood is when they board the plane only to have us sit at the gate or on the tarmac. Delays suck enough and if I am going to be delayed because of whatever reason, at least keep me in the airport concourse where I can grab a drink and sit somewhat comfortably.

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 Post subject: Re: United Airlines
PostPosted: Thu Jul 06, 2017 4:14 pm 
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Frank Coztansa wrote:
denisdman wrote:
As a person who flies regularly, you realize that your positive experiences are quickly forgotten and your bad experiences are magnified. It is an industry with very difficult logistics, significant factors out of its control like security, air traffic control, and weather, and customers who are rarely in a good mood.

I can't imagine working in customer service for an airline. You'd have to be a pilot where you are locked away in a protected cabin.
I generally agree with this, but I think it also needs to be stated that MANY people who fly are flat out stupid or just assholes. There are some novice travelers who hold up everything because they are so oblivious and stupid. Things like them arguing about taking shoes off before going thru security creates a minor hold up with a ripple effect thru the entire line. There are also people who think because they fly often that the airlines should bend over backwards and basically let them do whatever they want.

I love travelling and generally try to enjoy the whole experience. I try to stay positive, and people watching at the airport is terrific theater. The only thing that really boils my blood is when they board the plane only to have us sit at the gate or on the tarmac. Delays suck enough and if I am going to be delayed because of whatever reason, at least keep me in the airport concourse where I can grab a drink and sit somewhat comfortably.


All this. Plus, even if I have to pay a bit more I always try to book non-stop. It seems connections greatly increase the chances that something will go wrong. The availability of so many non-stop flights is one of the perks of living here.

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 Post subject: Re: United Airlines
PostPosted: Thu Jul 06, 2017 9:03 pm 
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Continental was always a horrible airline After Frank Lorenzo Screwed them up.

United never recovered from the employee troubles of the late nineties. It really should have been liquidated back in 2001.

Bringing Continental's management team in was a disaster. The new CEO is a disaster.

I'll be on all Asian carriers for the next 4-5 months . While they certainly have their moments, They usually Are much better on the customer service front than our carriers.

Excellent service on Biman Bangladesh, for instance.


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 Post subject: Re: United Airlines
PostPosted: Thu Jul 06, 2017 9:24 pm 
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C_Howitt_Fealz wrote:
Biman Bangladesh


He was on the Bulls draft board, IIRC.


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 Post subject: Re: United Airlines
PostPosted: Thu Jul 06, 2017 9:41 pm 
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Flying UA nonstop internationally to Europe and would love to change my departure date. How can I use their continued PR nightmares to get them to do this without assessing a change fee?


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