I get work orders from care reps who answer the phones. Actually, they're technicians. Level one technicians.
Here is some samples of the work orders I received from one particular rep, verbatim, redacted phone numbers and names:











These work orders are printed up and included in the customer invoice each month. They see this. We're told to be courteous, professional, and accurate when recording work orders because they come back once in a while much later for legal review (see XYZ Corportation douchebag thread). Customers see this and think we're dumbasses or something.

_________________
"Play until it hurts, then play until it hurts to not play."
http://soundcloud.com/darkside124 HOF 2013, MM Champion 2014

Any adult who can't spell at even a first grade level is an embarrassment to literacy. Americans lack even the fundamental spelling skills nowadays. It's ridiculous. Unfortunately, I think it's a losing battle.

I've seen people who have spent more years in school than I've been alive who don't even know the difference between there, their, and they're. It bothers me. Those people should be mocked, beaten unmercifully, and mocked some more.

And don't get me started on the misuse of apostrophe's again.

_________________
Kid Cairo's Boers & Bernstein YouTube Channel

Kid Cairo: 2013 March Madness Tournament Winner!

"Cowabunga? Cowa fucking piece of dog shit! This game is diarrhea coming out of my dick!"

Or the misuse of personal pronouns.

Darkside, that db needs remedial English lessons.

_________________
Du hockey comme dans le temps

They're right.

I think Grammar Police's head just exploded.

_________________

I could even give the benefit of the doubt if a person is typing fast and they make a mistake. We've all done that. But these guys seem to really not be able to spell words like "second" or tell the difference between "cell" and "sell" or "do" and "dew." Truly moronic on all levels and again, the guy deserves a beating.

_________________
Kid Cairo's Boers & Bernstein YouTube Channel

Kid Cairo: 2013 March Madness Tournament Winner!

"Cowabunga? Cowa fucking piece of dog shit! This game is diarrhea coming out of my dick!"

I had one customer refuse to talk to "that rube" and strictly emails requests/troubles into another service department.

_________________
"Play until it hurts, then play until it hurts to not play."
http://soundcloud.com/darkside124 HOF 2013, MM Champion 2014

See, when you have even one guy on your team like that, it makes everybody else guilty by association.

_________________
Kid Cairo's Boers & Bernstein YouTube Channel

Kid Cairo: 2013 March Madness Tournament Winner!

"Cowabunga? Cowa fucking piece of dog shit! This game is diarrhea coming out of my dick!"

We have a database at work where all of our phone call documentation is entered for the exact same reasons Darkside's company does. The grammar and spelling is priceless. Especially from management.

I secant this nomination by slamming my sextant into a hypotenuse.

_________________
"It's not exactly a rocket surgery." D.J.

Oh, I just got that was supposed to be "second". I thought secant was some kind of industry jargon.

Secant telephone lines for secant calls.

_________________
You know me like that.

Those are hilarious, Darko. I didn't know you worked with STU-GOTZ and bigfan.

_________________

Ed Farmer: Go Crazy!

_________________
"It's not exactly a rocket surgery." D.J.

Make that two of us. That's really got to be maddening for those reviewing the logs.

_________________
Du hockey comme dans le temps

Well hell Frank, there's more where those came from:

_________________
"Play until it hurts, then play until it hurts to not play."
http://soundcloud.com/darkside124 HOF 2013, MM Champion 2014

You're not alone Dr. Ken. I thought the same thing. I was about to google secant.

Darkside- I have a similar situation at my job. One of my co-workers has to fill out technical trouble reports that engineers read and let's just say that they need an interpreter just to figure out what she is trying to say.

_________________
-"God is great. Beer is good. And People are crazy!"

OK. So I googled secant anyway. I've forgotten so many things from Geometry.


http://en.wikipedia.org/wiki/Secant

A secant line of a curve is a line that (locally) intersects two points on the curve. The word secant comes from the Latin secare, for to cut.

It can be used to approximate the tangent to a curve, at some point P. If the secant to a curve is defined by two points, P and Q, with P fixed and Q variable, as Q approaches P along the curve, the direction of the secant approaches that of the tangent at P, assuming there is just one. As a consequence, one could say that the limit of the secant's slope, or direction, is that of the tangent.

A chord is a segment of a secant line whose both ends lie on the curve

_________________
-"God is great. Beer is good. And People are crazy!"

Good Lord. It isn't hard.

http://www.alphadictionary.com/articles ... there.html

Is he a gradumate of the CPS?

_________________

This thread almost makes me miss the days I've spent as a senior admin reviewing troubletickets. My co-workers and I would reserve conferences rooms just to go over them all together and laugh our asses off. Between the initial call log and the service updates, we'd have an afternoon of fun that couldn't be beat.

I had to reread the "secant" thing a few times. Somewhere along the line I realized what it was supposed to be in context and even then had a hard time following the bizarre sentence construction.

Good stuff DS..

In a few years every grandumate in da nayshun will be'z good as dem CPS gradumates.

_________________
"It's not exactly a rocket surgery." D.J.

Some of us here are, so watch it!

_________________
Fire Phil Emery

yeah, how many times did take for you to gradumate from the CPS or re-take a grade? If it's one time to gradumate and none to repeat then youz all good

_________________

He was laid off today.

_________________
"Play until it hurts, then play until it hurts to not play."
http://soundcloud.com/darkside124 HOF 2013, MM Champion 2014

they didn't give him a secant chance?

Got a call today from a Dallas based telco asking about this former employee. He had put me down as a reference I guess, can't imagine why. Appearantly he said he was my boss and that he managed me for 2 years. I told them that no, he never was my boss, and I couldn't recommend him at all. Sorry Charlie.

_________________
"Play until it hurts, then play until it hurts to not play."
http://soundcloud.com/darkside124 HOF 2013, MM Champion 2014

_________________

Why would Darkside lie for a guy who clearly gave him a more difficult working enviornment?

I wouldn't have said he was my boss either.

_________________
You do not talk to me like that! I work too hard to deal with this stuff! I work too hard! I'm an important member of the CSFMB! I drive a Dodge Stratus!

Exactly!

_________________
"He is a loathsome, offensive brute
--yet I can't look away."

And I didn't need statistics to back it up!

_________________
You do not talk to me like that! I work too hard to deal with this stuff! I work too hard! I'm an important member of the CSFMB! I drive a Dodge Stratus!