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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 8:32 am 
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Douchebag wrote:
Joe Orr Road Rod wrote:
newper wrote:
If these places really cared about the experience, they would pony up the money to an event coordinator and have them run things instead of trying to plan it all out themselves. It never works right, there are always issues...


That type of thing has become a modern business model. "We are in business for our own convenience, not for the customer. We just do what we love, if people like it, great. If not, fuck you!" See: Hot Doug's and Kuma's Corner.

If people continue to show up, why should it matter?

Do you think that's a wise way to go about keeping people coming back?


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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 8:33 am 
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Joe Orr Road Rod wrote:
Douchebag wrote:
Joe Orr Road Rod wrote:
newper wrote:
If these places really cared about the experience, they would pony up the money to an event coordinator and have them run things instead of trying to plan it all out themselves. It never works right, there are always issues...


That type of thing has become a modern business model. "We are in business for our own convenience, not for the customer. We just do what we love, if people like it, great. If not, fuck you!" See: Hot Doug's and Kuma's Corner.

If people continue to show up, why should it matter?


Until they don't, it doesn't. There are plenty of people in this thread who buy the product despite their complaints. I'm just not one of them.

I agree with your sentiments, but I don't think anything will change with them until people stop showing up. There's no reason for them to try.

Also, on the subject of Kuma's, I've never once had a bad experience there in the 3 times I have gone. I've read a bunch of complaints online, but I'm thinking alot of it has to do with the "The music is too loud" or "Why isn't my table ready?" complaints. It's a small place with like 10 tables. Of course it's going to be loud and crowded. I just think people that complain about it, are probably the ones who also receive the shitty service.

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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 8:34 am 
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rogers park bryan wrote:
Douchebag wrote:
Joe Orr Road Rod wrote:
newper wrote:
If these places really cared about the experience, they would pony up the money to an event coordinator and have them run things instead of trying to plan it all out themselves. It never works right, there are always issues...


That type of thing has become a modern business model. "We are in business for our own convenience, not for the customer. We just do what we love, if people like it, great. If not, fuck you!" See: Hot Doug's and Kuma's Corner.

If people continue to show up, why should it matter?

Do you think that's a wise way to go about keeping people coming back?

Not always, but I'd be willing to bet that their sales have probably doubled every year over the past couple years. If it's not broke, you don't need to fix it.

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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 8:38 am 
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I have been to 3F once. My buddy and I went to get lunch, and carry out four cases of beer. Everybody was really nice to us. It was noon, and both of us were bearded, so perhaps they accepted us as their own.

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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 8:38 am 
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rogers park bryan wrote:
Douchebag wrote:
Joe Orr Road Rod wrote:
newper wrote:
If these places really cared about the experience, they would pony up the money to an event coordinator and have them run things instead of trying to plan it all out themselves. It never works right, there are always issues...


That type of thing has become a modern business model. "We are in business for our own convenience, not for the customer. We just do what we love, if people like it, great. If not, fuck you!" See: Hot Doug's and Kuma's Corner.

If people continue to show up, why should it matter?

Do you think that's a wise way to go about keeping people coming back?

Unfortunately it probably is. Maybe it's a cultural shift but service doesn't matter much these days.


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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 8:39 am 
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I like their beer, but I don't know if I would ever travel to Munster for anything there. I definitely would never stand in line for beer. That's just a little ridiculous.

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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 8:46 am 
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Douchebag wrote:
If it's not broke, you don't need to fix it.

Yet, Coca Cola and McDonalds continue to advertise.

You can only push it so long. Eventually someone with the same product quality and marginally better service will overtake them.


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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 8:48 am 
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Kirkwood wrote:
Unfortunately it probably is. Maybe it's a cultural shift but service doesn't matter much these days.

It may not matter as much as it once did, but it still matters.

That's why Burger King is dying


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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 8:51 am 
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rogers park bryan wrote:
You can only push it so long. Eventually someone with the same product quality and marginally better service will overtake them.

I agree, but if that's their choice, then people should just go somewhere else.

Many people here have commented about how terrible they have been treated there, but at the same time they said they will keep buying the beer. When it becomes to be a problem for their bottom line, I'm sure they will make adjustments.

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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 8:54 am 
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I've only had it once.....a bomber of Alpha Klaus. It was good but nothing I'd seek out again. I'm sure there are other better choices.


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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 9:12 am 
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Douchebag wrote:
I don't know if I would ever travel to Munster for anything there. .


cheap gas, cigarettes, fireworks and they have a good haunted house in October

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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 9:16 am 
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jackref wrote:
You are welcome.

I get very frustrated with them because they do make great beer. But even their "regular" beers are overpriced now. Its hard to justify spending that extra $2 or $3 a sixer when you can get something just as good (if not better) for less. This goes double for their 22oz beers. Their bombers usually retail from $11-$14 for their IPAs and right next to it you can get 2 or 3 varieties from Lagunitas IPAs for $5-$7. Plus the two times I have been to their brewpub to get beer I was treated like garbage. I was appalled the first time but chalked it up to the individual and not the place. Second time it happened made me realize it is definitely the culture there. I won't go back, but I will still drink their beer on occasion. I don't go out of my way for it though.


Exactly what I was trying to say but you put it more eloquently. I'm game for a trip to their brewpub once or twice a year, but as far as buying them locally (see: the $12.99 Dreadnaught and Arctic Panzer bombers), no thanks. To me, Zombie Dust is worth the hour drive.

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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 9:16 am 
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Chus wrote:
rogers park bryan wrote:
I thought Dark Lord Day was a Star Wars thing.


Image


Something something Dark Lord Day

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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 10:37 am 
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Douchebag wrote:
I agree with your sentiments, but I don't think anything will change with them until people stop showing up. There's no reason for them to try.

Also, on the subject of Kuma's, I've never once had a bad experience there in the 3 times I have gone. I've read a bunch of complaints online, but I'm thinking alot of it has to do with the "The music is too loud" or "Why isn't my table ready?" complaints. It's a small place with like 10 tables. Of course it's going to be loud and crowded. I just think people that complain about it, are probably the ones who also receive the shitty service.


My main problem with Kuma's (possibly since solved with the opening of Kuma's Too) is the same as my problem with Hot Doug's. You have a tiny little space and you like your life. You take off days and shut down when you please. Your place is packed with lines out the door constantly. You have developed a cult of personality that drives the business and you like it that way. Fine. But then why are you constantly promoting a place that is so difficult to get into? If you don't want to accommodate new customers, don't try to chase them.

As far as 3 Floyds is concerned, I'm not a beer guy, so I can't really speak to the product. I know my friend, who is a true beer snob and highly respected guy in the craft brewing world (He convinced Founder's to put their Porter back in the Chicago market and that guy- Greg, I think- who was the brewmaster at Goose also values his opinion.), Thinks most 3 Floyds products lack subtlety and are just hopped up wantonly. Like I said, I don't know. But if you like a beer, you like a beer. You can only get Dark Lord or Zombie Dust in one place. If that's what you want, I guess they can shit all over you and keep you coming back.

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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 10:40 am 
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Joe Orr Road Rod wrote:
Douchebag wrote:
I agree with your sentiments, but I don't think anything will change with them until people stop showing up. There's no reason for them to try.

Also, on the subject of Kuma's, I've never once had a bad experience there in the 3 times I have gone. I've read a bunch of complaints online, but I'm thinking alot of it has to do with the "The music is too loud" or "Why isn't my table ready?" complaints. It's a small place with like 10 tables. Of course it's going to be loud and crowded. I just think people that complain about it, are probably the ones who also receive the shitty service.


My main problem with Kuma's (possibly since solved with the opening of Kuma's Too) is the same as my problem with Hot Doug's. You have a tiny little space and you like your life. You take off days and shut down when you please. Your place is packed with lines out the door constantly. You have developed a cult of personality that drives the business and you like it that way. Fine. But then why are you constantly promoting a place that is so difficult to get into? If you don't want to accommodate new customers, don't try to chase them.

As far as 3 Floyds is concerned, I'm not a beer guy, so I can't really speak to the product. I know my friend, who is a true beer snob and highly respected guy in the craft brewing world (He convinced Founder's to put their Porter back in the Chicago market and that guy- Greg, I think- who was the brewmaster at Goose also values his opinion.), Thinks most 3 Floyds products lack subtlety and are just hopped up wantonly. Like I said, I don't know. But if you like a beer, you like a beer. You can only get Dark Lord or Zombie Dust in one place. If that's what you want, I guess they can shit all over you and keep you coming back.


Except the two times I've hung out the brewpub, I've never been shit on. The bartenders chatted us up throughout the day. Ended up spending three hours at the bar, trying various brews. Like I said, to me, it's worth a trip there a couple times a year. It's only an hour drive.

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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 10:41 am 
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So I guess the midwest has pretentious douchebags too?

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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 10:43 am 
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redskingreg wrote:
Except the two times I've hung out the brewpub, I've never been shit on. The bartenders chatted us up throughout the day. Ended up spending three hours at the bar, trying various brews. Like I said, to me, it's worth a trip there a couple times a year. It's only an hour drive.


That's fine. I've never been and probably won't go, but your experience seems to be different than that of some others.

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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 7:00 pm 
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Peoria Matt wrote:
I've only had it once.....a bomber of Alpha Klaus. It was good but nothing I'd seek out again. I'm sure there are other better choices.

Great Divide out of Colorado has outstanding brews. They are a small place as well, but there is never any issue with distribution that I've noticed. It's always available at any place that has some decent micro brews. Their Yeti Imperial Stout, for about 8.50 a 22oz is amazing, same with their Hercules Double IPA. I'm going on a semi-boycott after DLD of 3 Floyds. It's not worth all the hassel and bullshit.....and I don't have a beard, so I am now the enemic. :shock:

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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 7:05 pm 
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I rated one of their beers maybe 10 years ago on some beer rating site. It was their Robert the Bruce.....whatever style it was.... and in my rating I stated that I deducted points because Robert the Bruce fucked over Braveheart. Their owners had a shitfit and sent my angry pm's over this.

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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 7:06 pm 
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Urlacher's missing neck wrote:
I rated one of their beers maybe 10 years ago on some beer rating site. It was their Robert the Bruce.....whatever style it was.... and in my rating I stated that I deducted points because Robert the Bruce fucked over Braveheart. Their owners had a shitfit and sent my angry pm's over this.

I'm sure they'll love me if they see this. It's a Scotish Ale

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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 7:08 pm 
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i was never into robert the bruce but zombie dust is good.

however, there are plenty of other breweries that also offer good beer you can go to instead if you want to snub 3 floyds.


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 Post subject: Re: 3 Floyd's
PostPosted: Tue Mar 26, 2013 7:11 pm 
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W_Z wrote:
i was never into robert the bruce but zombie dust is good.

however, there are plenty of other breweries that also offer good beer you can go to instead if you want to snub 3 floyds.

I'll be going to Crown Brewery more often. I do kind of hope that more people sour on them and then they become desperate for business again. Not likely for how big and renound they've become though.

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 Post subject: Re: 3 Floyd's
PostPosted: Wed Mar 27, 2013 3:19 pm 
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There are some local breweries starting to pump out good stuff....

I've had some good to very good beers from Pipeworks Brewery lately. Revolution is really cranking out some great beers. Two Brothers may be approaching large micro status but they have a few that are excellent. Half Acre has some top notch stuff.

I used to go crazy for 3 Floyds in the past but with the difficulty in finding it paired with the challenge to actually get Zombie Dust anywhere - I gave up on them. Will I buy a bomber? Now and then but I've moved on.


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 Post subject: Re: 3 Floyd's
PostPosted: Wed Mar 27, 2013 11:47 pm 
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Not strictly 3 Floyds related, but I'm posting from the Holiday Inn in Grand Rapids. Had a Wednesday ticket for the KBS release. As I have told in posts before, I said I was never coming back for this, but this year they did ticketing online ahead of time. You got Weds, Thurs, Fri, or Sat for your ticket. Last year, we were in line at 4 AM in below freezing weather for hours and got 12 beers after about an 8 hour wait. This year, we pulled up and there was one person in line ahead of us. Got our beer and got out. Totally different experience because you aren't sharing beers with others in the line, but at the same time, very efficient. If I do it next year, I probably wouldn't even bother with the hotel room, just drive up, get the beer, and drive back.

The big downer was that they had no special beers there... everything was their normal stuff and some sort of watermelon beer... I guess they are saving it for the Saturday party.

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 Post subject: Re: 3 Floyd's
PostPosted: Thu Mar 28, 2013 7:55 am 
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Again, it's just beer. You people empower them.

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